The Sports HQ Reviews

3.4 Rating 83 Reviews
60 %
of reviewers recommend The Sports HQ
3.4
Based on 83 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read The Sports HQ Reviews

About The Sports HQ:

The Sports HQ manufacture and supply famous golf clubs and golf equipment brands such as Confidence, Palm Springs, Prosimmon, Texan Classics, Forgan and Young Gun - the no. 1 junior golf brand. In addition to Golf Equipment - The Sports HQ also supplies Fitness / Exercise Equipment, Equestrian ranges, Luggage, Ice Machines, Outdoor /Camping ranges at low factory direct prices.
The Sports HQ is also proud to offer CA Cricket equipment direct from CA Sports - quality cricket gear at factory direct prices. Since 2006, The Sports HQ has exclusively supplied the world’s favourite brand of poker equipment – CQ Poker supplying poker chips, sets, felts and tables. In addition to its extensive range of sports equipment, The Sports HQ is proud to hold the exclusive distribution rights to CA Cricket – the distinguished cricket brand from Pakistan.

Visit Website

Phone:

0152 759 8388

Email:

help@thesportshq.com

Location:

Units 3 and 4 Lower Park FarmStorrage LaneAlvechurch
Worcestershire
B48 7ER

Write Your review

Tell us how The Sports HQ made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I have just started to use Sports HQ and the service is just what I would expect they are helpful good quality and the price is good I shall carry on using them from now on.
Helpful Report
Posted 3 years ago
Had a problem with a treadmill got an email from Nick Warren he had the problem solved and a new treadmill sent very quickly your a star Nick well donejoj
Helpful Report
Posted 5 years ago
The service is so impressive, ordered late Wednesday afternoon for next day delivery expecting it to be delivered Friday (states to be ordered before 1pm for this ) and turned up Thursday afternoon, so quick. Treadmill easy to put together (had asked previously and told within an hour) ready to use within the hour, great product, ideal for my requirements. Thank you to Sports HQ as it’s rare that when a service is promised it actually materialises.
Helpful Report
Posted 5 years ago
Great kids golf set, problem with delivery caused by carrier but The Sports HQ were very easy to deal with, answered emails promptly to resolve.
Helpful Report
Posted 5 years ago
The complaint of a defective stepper was swiftly and proffesionaly dealt with by Nick, once I had provided the order number and pictures of the defect a replacement was with me in less than 48 hours, well done and thank you.
Helpful Report
Posted 5 years ago
Nick aswered my question very quickly and politely. I have now ordered a Caddymatic trolley bag, so will update when it arrives! Thankyou.
Helpful Report
Posted 5 years ago
Barrie, was polite, very helpful and sorted everthing out within minutes. A great asset to your company. Many thanks
Helpful Report
Posted 5 years ago
reliable and fast delivery
Helpful Report
Posted 5 years ago
From day one customer service has been at the highest level. The support member of staff Barrie Forrester-Smith has gone to exceptional lengths to ensure any issues I had were dealt with swiftly limiting stress and uncertainty. I received emails on a daily basis and even direct calls to myself putting my mind at ease which is fantastic. To any new customers, please be assured that if you have any issues , the support team will go above and beyond to help you.
Helpful Report
Posted 5 years ago
Thank you to Nick Warren. The 20kg dumbbells, plus the additional 4 x 5kg plates, arrived extremely quickly - post free - and were of excellent quality and well priced I've trained seriously in gyms for around 40 years - so I know my dumbbells - I may even get another pair! So I would also recommend and use this company again
Helpful Report
Posted 5 years ago
Great service from Nick Warren. Gazebo and leg weights arrived very quickly and we are delighted with them. One leg weight was slightly faulty but it was replaced immediately by SportsHQ. Highly recommended company.
Helpful Report
Posted 5 years ago
Fantastic customer Service from Nick Warren. My order arrived but one item was faulty no problem at all Nick sorted quickly and efficiently.....The products are great too my husband was really pleased with his Fathers Day gift....I would definitely recommend this company and would use again.
Helpful Report
Posted 5 years ago
Excellent, efficient and friendly service. Item delivered promptly and is exactly what I required. Barrie certainly provided a first class service. Thanks
Helpful Report
Posted 5 years ago
Barrie, was excellent with the service he provided, I had issues with placing an order but he almost sorted it out instantly. I have used this company previously and have always been impressed with their excellent service and will continue to do so From a happy customer Ron Bodimeade
Helpful Report
Posted 5 years ago
Good company Barrie (sales) was very good in getting my golf trolley sent to me aboard, within a few days!
Helpful Report
Posted 5 years ago
Barrie really went that extra mile to enable us to purchase some goods from you after my husband's bank kept declining payment as they thought the card was being used by someone else as he rarely shops online. Barrie sent us an online invoice and talked us through how to make payment. It all went through and thanks to Barrie we are expecting the goods in a day or so. If only HSBC had been so helpful and efficient. Many thanks. Kind regards, Betty Teresa Thacker
Helpful Report
Posted 5 years ago
Tried to purchase some golfers from your company and my husband's bank kept declining payment even though credit card was up to date and debit card balance healthy due to so called fraud protection on the account. Barrie really went the extra mile for us by issuing an online invoice on the order so that we could make payment.We were delighted with his service. What a shame HSBC weren't as helpful.He really is a credit to your company. Please thank him on our behalf,we would not have been able to complete the much needed purchase without his help.
Helpful Report
Posted 5 years ago
i bought some casuals from fore,couk and they are a great buy well tailored and perfect fit I will recommend you to all my golf mates thank you again
Helpful Report
Posted 5 years ago
I brought a treadmill here and would like to say how helpful and lovely the staff were, the first one I got was faulty (no fault of the company, just one of those things) they were amazing and got it collected and a new one delivered quite quickly. The customer was brilliant, I was dealt with by Barrie over email and he was lovely. The treadmill is great, its quiet, doesn't take up much room and is easy to put together and use! very happy with everything, then you so much sports HQ and Barrie!
Helpful Report
Posted 5 years ago
Ordered a set of golf clubs but unfortunately came without head covers, e.mailed a man called Nick who was fantastic with in a week had my head covers. Fantastic service will definitely be recommending this company to friends.
Helpful Report
Posted 6 years ago
The Sports HQ is rated 3.4 based on 83 reviews