“I decided to place a big order for 1 Honeypot queen, 1 harvester queen, and also a big-headed queen and Jason helped me through the entire buying process as well as recommended me the food box, which is awesome! I am so pleased with the ants and highly recommend them, especially for their top-notch customer service.”
“Got a cherry headed honeypot ant and she arrived quickly but died later, however customer support was really helpful and we got a new queen (swapped to a Novomessor Cockerelli) sent out. She arrived very fast and had a bunch of brood, seeds with her and she was very active. My only problem with the ant vault is that it’s a bit overpriced but I’m very happy with my ants”
“Ordered the cherry honey pots and the queen arrived with no brood at all and is slow and lethargic, she is also missing one of her antennae and she keeps falling over. I fear for her safety and for anyone else’s purchases. Try and find a different place to get your ants. Hopefully I can get a refund when she inevitably passes… never purchasing from here again”
“Finding Ant Vault was a stroke of luck for me. I wanted something educational and engaging for my kids, and this was just the ticket. The ordering process was easy, and the ants arrived quicker than I thought they would, all thanks to Ant Vault's efficient shipping. We've all been glued to the ant farm ever since they arrived, learning and observing. It's been an unexpectedly fun and educational experience for the whole family, thanks to The Ant Vault's great service and quality.”
“Never thought I'd get into keeping ants, but here I am, thanks to The Ant Vault. Their customer service was super helpful, answering all my newbie questions. The ants arrived right on time and watching them adapt to their new home has been more interesting than I imagined. I've learned a lot and I'm grateful for the fun and educational experience The Ant Vault has provided for me and my family.”
“I just got my ant colony from Ant Vault and I'm really impressed. It was super easy to order and they arrived faster than I expected. They were all safe and sound, thanks to the careful packaging. Watching the queen and her workers settle in has been so cool. I'm definitely planning to get more ants from them in the future.”
“The selection at The Ant Vault is impressive, and the health of the ants is top-notch. They even replaced a colony for me with no hassle when the first queen didn't make it. Thanks a lot for these awesome ants”
“Heard some bad reviews, but their customer support and call system helped my son get started with his ants he bought. Arrived well. Overall, i would give them a ⅘ or 5/5 review.”
“Customer support for ants is absolutely insane (in the good way). We bought The Mini Ruby Ants and they thrived under my daughter's care. We got on a call with an ant vault support and they helped us get started. She liked watching their teamwork and organization. Thanks to ant vault for making it happen!”
“Ants dead on arrival but got a free replacement. From the moment the ants arrived, my son moved them into the ant farm. Apparently we were not supposed to do that since it was just a queen with eggs, and the queen ended up dying from the stress a couple days later. RIP. So I called ant vault and let them know of the situation and they shipped out another queen ant completely for free (we had to pay shipping though), but thats fine. Thank you so much!”
“My daughter spent hours observing the Florida Carpenter Ants that we bought her a couple weeks ago. Honestly, I am glad that something is taking her attention away from Roblox haha. The ants arrived safe but one of the bottles was cracked, we called an ant vault and they resent another bottle completely free of charge.”
“Wasn't sure what to expect when I ordered ants from The Ant Vault, but the process turned out to be hassle-free, and the ants got here quickly. Watching them has been an unexpectedly calming activity.”
“I was pleasantly surprised by how easy it was to order from The Ant Vault and how fast the ants arrived. They seem to be doing well, and it's somewhat interesting to watch them work.”