“Beware when buying tickets my experience is if you can't get to the performance they are not helpful. We had 4 tickets for for a Thursday performance at the Playhouse, due to a change of circumstances we were unable to attend, they offered to try to sell the tickets at a charge of£3.00 per ticket if sold we would receive a credit not refund. There were 3 seats available for Wednesday when I asked to swap I was told they could not swap if it's less than 5 days before the performance, I could buy the 3 tickets, and hope they sold the Thursday tickets. This was unlikely as the were advertising the performance as sold out when my 4 tickets were available. The tickets were not sold so I would payed twice to see the performance.”
