“I have contacted the Bath House as I have been given the incorrect reed refill in the Kirby Lonsdale store and only found out when I got home 2 days later. I have contacted BH to ask what they can do about it, (twice), but heard nothing. Not Good Customer Service... Very disappointed....”
“The lady in the shop was so helpful. I said I wanted to buy a gift of hand cream and she showed me all the different products with different fragrances. When I made my choice it was beautifully gift wrapped. Once I had paid I was also given a couple of free samples for myself and my mum. The next time I am in Kirkby Lonsdale I will definitely shop there again.”
