The Debt Advice Service Reviews

Name: The Debt Advice Service
Address: Ram Mill, Gordon Street, Oldham, Lancashire
Rating: 4.98

5.0 Rating 689 Reviews

100 %

of reviewers recommend The Debt Advice Service

Company Reviews

Metrics

Info

5.0

Based on 689 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Debt Advice Service:

Confidential, and No-Obligation Debt Support

At The Debt Advice Service, we understand that dealing with debt can feel overwhelming — but you don’t have to face it alone. Our friendly team of Debt Specialists will take the time to understand your situation and guide you towards the right solution for you.

Everyone’s circumstances are different, so we focus on more than just numbers — we look at how debt affects your life and work with you to find the best way forward.

Our advice is free, confidential, and without obligation. If a debt solution is suitable, we’ll explain your options clearly, whether any fees apply and help you make an informed choice. We never charge you for providing information about appropriate solutions — our priority is helping you take back control and start moving towards financial stability.

For free advice go to Moneyhelper.org.uk - we are not associated with Money Helper.
If you enter a solution with TDAS fees may apply.

Visit Website

Phone:

0800 254 5112

Email:

info@thedebtadviceservice.co.uk

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The Debt Advice Service 5 star review on 30th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic helpful and listened Gave me sound advice and truly saved my life I was at rock bottom now because of Sam I can see light at the end of the tunnel”

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Posted 2 years ago

“They guided me through and explained my options and helped me take control of finances. They were so friendly and supportive while being both informative and professional. I would recommend to anyone”

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Posted 2 years ago

“I’ve had supportive and understanding people to help me With my case which means a lot to me. James helped me understand all the process and he was also treating me very well and feel comfortable. I strongly advice anyone who needs help to go with this company as there s nice people who really want to help you with your finances and advices.”

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Posted 2 years ago

“Non judgmental & very understanding On the initial call James was very thorough in explaining all my options, with the upside and downside to each solution very clearly & plainly spelled out. He was also very through with follow up contact and letting me know where I was in terms of the application.”

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Posted 2 years ago

“Really helpful and kind and sympathetic staff.”

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Posted 2 years ago

“Great helpful service and advice. Will 100% recommend them!”

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Posted 2 years ago

“"Alex was the first person I was put through too, it was a pleasure. Nothing was to much trouble. Then I spoke to James who was also great to talk to, especially as I struggle speaking on the phone. Great work guys. Thank you for all your help"”

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Posted 2 years ago

“Professional services”

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Posted 2 years ago

“It took me 4yrs to even ask for help. I found the debt advice service via scrolling through tiktok one morning and within the next couple hours, I was contacted, given enough information, thinking time and by today I am now on the road to recovery. I can’t thank Hamaira Zabie and Steven Longsden for helping and supporting me through my decision and ensuring me guaranteed legal protection. Any doubts or worries I had instantly removed by their constant reassurance and motivation to become debt-free. I look forward to working alongside this company to succeed in financial freedom. I’m only 26 and most of my generation who are probably struggling too should definitely seek help as I did. Everything was handled Efficiently, professionally and confidentially. Thank you again for your service.”

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Posted 3 years ago

“From beginning to end everyone from the debt advice service couldn’t have been anymore helpful. Stayed in constant contact and talked through everything. I highly recommend”

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Posted 3 years ago

“I was feeling quite anxious about calling and ask for help from the very first moment James Martin & Steven Longden put my mind at rest making me feel like I'm not the only one in this situation thanks to our friend Covid 19! No judgement at all felt only great advice and help, Don't stick your head in the sand like I did for a while, these people can really help”

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Posted 3 years ago

“Best experience, have been very informative and clear about all our options. Have helped us every step of the way and always answered every question. Very grateful for all their help.”

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Posted 3 years ago

“I’m a letting agent myself and take pride in giving the correct customer service. I was blown away with the time management and professionalism given to myself when speaking about my situation and what would be the best way to move forward. Nothing was too much to ask and everyone I have spoken to was a delight.”

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Posted 3 years ago

“Very helpful explanation on everything was amazing helped if I was confused about understanding things”

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Posted 3 years ago

“Absolutely brilliant. Thank you so much the People I've spoke with were all brilliant and friendly I couldn't ask for anything else.”

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Posted 3 years ago

“Very helpful & friendly service.”

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Posted 3 years ago

“Helped massively with my debts thankyou very much”

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Posted 3 years ago

“Very nice and serene”

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Posted 3 years ago

“Fully explained all details and options made my life easy and awas able to answer all the questions we have. All round great experiance.”

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Posted 3 years ago

“Very helpful and thorough with all the requirements. Considerate of my situation without being condescending.”

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Posted 3 years ago

The Debt Advice Service is rated 5.0 based on 689 reviews