Login
Start Free Trial Are you a business? Click Here

The Debt Advice Service Reviews

5.0 Rating 684 Reviews
100 %
of reviewers recommend The Debt Advice Service
5.0
Based on 684 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Debt Advice Service Reviews

About The Debt Advice Service:

Confidential, and No-Obligation Debt Support

At The Debt Advice Service, we understand that dealing with debt can feel overwhelming — but you don’t have to face it alone. Our friendly team of Debt Specialists will take the time to understand your situation and guide you towards the right solution for you.

Everyone’s circumstances are different, so we focus on more than just numbers — we look at how debt affects your life and work with you to find the best way forward.

Our advice is free, confidential, and without obligation. If a debt solution is suitable, we’ll explain your options clearly, whether any fees apply and help you make an informed choice. We never charge you for providing information about appropriate solutions — our priority is helping you take back control and start moving towards financial stability.

For free advice go to Moneyhelper.org.uk - we are not associated with Money Helper.
If you enter a solution with TDAS fees may apply.

Visit Website

Phone:

0800 254 5112

Email:

info@thedebtadviceservice.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
I dealt with Yusuf, who from start to finish was excellent, very patient and helpful, would highly recommend
Helpful Report
Posted 4 months ago
Thank you for your wonderful feedback! We're so pleased to hear that Yusuf provided you with excellent support and guidance throughout your experience. Warm regards, Team The Debt Advice Service
Posted 4 months ago
I had the pleasure to have yusuf as my debt advisor from the first message he went above and beyond to help me through my situation and come to the correct solution and even after this was agreed and the work had began when ever I needed advise or information he replied very quickly and put my mind at ease it was an absolute privilege to have spoken and to have dealt with him
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful review, Jamie! We're thrilled to hear that Yusuf went above and beyond to assist you with your situation. It's great to know that he provided timely responses that put your mind at ease. Your experience is exactly what we strive for, and we're glad that you felt supported throughout the process. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Did a great job. I’ve had a lot of stress due to people chasing me for money. They did great giving me legal protection and sorting all my debt into one affordable payment
Helpful Report
Posted 4 months ago
We're pleased to hear that our team was able to alleviate your stress and provide you with the legal protection you needed. Helping you manage your debt into one affordable payment is what we strive for, and it's wonderful to know we could make such a difference for you. Best wishes, Team The Debt Advice Service
Posted 4 months ago
The Gentleman who dealt with my case was very attentive soft spoken and understanding Dealt with my case quickly and debriefed me when I needed a question explained better Very good solutions made Very clear and happy with the outcome
Helpful Report
Posted 4 months ago
Thank you, Hazel, for your wonderful review! We're so pleased to hear that our team member was attentive and able to provide you with clear solutions while addressing your questions. Your satisfaction with the outcome is what we strive for every day! Warm regards, Team The Debt Advice Service
Posted 4 months ago
Steven was so helpful, friendly, and polite and really understood my situation and put me totally at ease. I would definitely recommend this service to anyone that is struggling.
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful feedback! We're so pleased to hear that Steven was able to put you at ease and understand your situation. Your recommendation means a lot to us, and we're here to help anyone in need of support. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Very approachable and customer orientated people. Corey accurately and very friendly triaged my quite chaotically expressed call for help directing me to Sandile who patiently helped me get through all my financial difficulties. Thanks to them me and my family see some hope to get back on our feet. I strongly recommend their help.
Helpful Report
Posted 4 months ago
We're so pleased to hear that Corey and Sandile could provide you with the support and guidance you needed. It means a lot to us that you felt hopeful about your financial situation, and we're here to help whenever you need it. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Was extremely helpful in guiding me and made a stressful situation easy to navigate.
Helpful Report
Posted 4 months ago
Thank you for your fantastic review! We're so pleased to hear that we could help make a stressful situation more manageable for you. Our aim is always to provide guidance and support during tough times. Best wishes, Team The Debt Advice Service
Posted 4 months ago
Very happy
Helpful Report
Posted 4 months ago
Your satisfaction truly means a lot to us, and we’re here whenever you need support. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Steven was absolutely brilliant from the start. He was approachable, empathetic and so knowledgeable. If your wanting advice or support please speak to him, he literally saved us is so many ways. We couldn’t have got a better service, thanks you so much
Helpful Report
Posted 4 months ago
Thank you for sharing your wonderful feedback, Laura! We’re so pleased to hear that Steven’s approachable and empathetic guidance made such a difference for you. Our mission is to provide the best possible support. Warm regards, Team The Debt Advice Service
Posted 4 months ago
In just 3 days, we went from introduction to a submission. Friendly and professional service, with empathy. Would recommend the service to anyone struggling. Yusuf specifically has been outstanding.
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful review. We're thrilled to hear that you experienced a quick and efficient process with our team. Your kind words about Yusuf are appreciated, and we’re glad he could provide the friendly and professional support you needed. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Stupendous service very helpful and understanding after explaining everything clearly to me, I felt much much better emotionally and a sense of livelihood.
Helpful Report
Posted 4 months ago
Thank you so much for your wonderful review, Sophia! We're overjoyed to hear that our service helped you feel better emotionally and restored a sense of vitality in your life. Our aim is to support our clients through understanding and clear communication, and it’s fantastic to know we succeeded in your case. Warm regards, Team The Debt Advice Service
Posted 4 months ago
My review is staff were very helpful and helped greatly. I would differently recommend to any friends and family.
Helpful Report
Posted 4 months ago
Thank you for your review, Deborah! We're delighted to hear that our staff were able to assist you and make a positive impact. We truly appreciate your recommendation to your friends and family! Best wishes, Team The Debt Advice Service
Posted 4 months ago
What can I say from start to finish I felt I had someone on my side , that understood, that didn’t judge just wanted to help. They went through all my options, what’s best for me but the choice was mine no pressure. I will not say it’s easy but it was much easier with these guys in my corner.
Helpful Report
Posted 4 months ago
Thank you for your wonderful review, Paul! We're so glad to hear that you felt supported and understood throughout your journey with us. It's truly gratifying to know that you found our guidance helpful and that you had the freedom to choose without pressure. We’re always here for you! Warm regards, Team The Debt Advice Service
Posted 4 months ago
I just wanted to take a moment to express my deepest thanks for the incredible support and guidance I’ve received throughout this process. It’s no exaggeration to say that I’ve been hanging on by a thread, and your team has provided not only practical help but a genuine sense of hope and relief when I needed it most. Brian was truly wonderful to deal with—informative, supportive, and highly proficient in everything he undertook. His calm and knowledgeable approach gave me the clarity I needed. Kelly was equally fantastic—reassuring and efficient—and I am grateful for her professionalism and kindness. I’d also like to thank Ashley, who showed such patience and compassion throughout. Every conversation I had left me feeling supported, understood, and never judged. Thanks to all of you, I now have a structured path forward—a real opportunity to get back on my feet financially, while still being accountable and responsible. That means more to me than I can fully express. Sincere and heartfelt thanks again.
Helpful Report
Posted 4 months ago
Thank you so much for your heartfelt review, Tracy! We’re truly humbled to know that our team provided you with the support and guidance you needed during such a challenging time. It’s wonderful to hear that our team could make a positive impact on your journey. We’re committed to helping our clients find hope and a clear path forward, and your words affirm that mission. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Excellent service good advice and very helpful explaining everything clearly
Helpful Report
Posted 4 months ago
Thank you. We're delighted to know that you found our service helpful and that we could explain everything clearly for you. Your satisfaction is our priority, and we truly appreciate your kind words. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Excellent service very helpful and understanding after explaining everything to i felt a lot better and as stressed 👌
Helpful Report
Posted 4 months ago
Thank you for your wonderful review! We're so pleased to hear that our service was helpful and understanding, and that it eased your stress. It's our mission to support you every step of the way. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Absolutely fantastic service. I thought there was no hope at one point and there team helped me through everything. Would recommend to any one struggling
Helpful Report
Posted 4 months ago
Thank you so much, Michael! We’re glad to hear that our team was able to provide you with the support and guidance you needed during such a challenging time. Your recommendation means the world to us, and we’re always here to help anyone who’s struggling. Warm regards, Team The Debt Advice Service
Posted 4 months ago
I dealt with Andrew and kelly, I will say Andrew needs to take massive credit in his job role, he made me feel so at ease, talked me step by step on the process and messaged and rang every day, can’t believe how easy this was with Andrew help. Massive Thank you to kelly also.
Helpful Report
Posted 4 months ago
Thank you so much, Daniel. It's wonderful to know that our team’s support made everything easier for you. Warm regards, Team The Debt Advice Service
Posted 4 months ago
Spoke with Steven Longsden at The Debt Advice Service from the beginning Steven explained clearly the next steps I needed to take guiding me on the right path to clearing my debts, I am still in the process but with Steven's help I have the confidence I need to get me debt under control. Great communication can't recommend enough A+.
Helpful Report
Posted 4 months ago
Thank you, Anthony! We're thrilled to hear that Steven provided you with clear guidance and the confidence you needed to take control of your debts. Great communication is so important, and we appreciate your high recommendation! Warm regards, Team The Debt Advice Service
Posted 4 months ago
I appreciate the hard working with whole team and they solve my problems and I m happy to be part of with this company thinks for everything’s
Helpful Report
Posted 4 months ago
Thank you, Mohammad! We truly appreciate your kind words and are so glad to hear that our team was able to help resolve your issues. Warm regards, Team The Debt Advice Service
Posted 4 months ago
The Debt Advice Service is rated 5.0 based on 684 reviews