The Debt Advice Service Reviews

Name: The Debt Advice Service
Address: Ram Mill, Gordon Street, Oldham, Lancashire
Rating: 4.98

5.0 Rating 684 Reviews

100 %

of reviewers recommend The Debt Advice Service

Company Reviews

Metrics

Info

5.0

Based on 684 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Debt Advice Service:

Confidential, and No-Obligation Debt Support

At The Debt Advice Service, we understand that dealing with debt can feel overwhelming — but you don’t have to face it alone. Our friendly team of Debt Specialists will take the time to understand your situation and guide you towards the right solution for you.

Everyone’s circumstances are different, so we focus on more than just numbers — we look at how debt affects your life and work with you to find the best way forward.

Our advice is free, confidential, and without obligation. If a debt solution is suitable, we’ll explain your options clearly, whether any fees apply and help you make an informed choice. We never charge you for providing information about appropriate solutions — our priority is helping you take back control and start moving towards financial stability.

For free advice go to Moneyhelper.org.uk - we are not associated with Money Helper.
If you enter a solution with TDAS fees may apply.

Visit Website

Phone:

0800 254 5112

Email:

info@thedebtadviceservice.co.uk

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The Debt Advice Service 5 star review on 30th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, excellent service”

Helpful Report

Posted 4 months ago

Thank you, Catherine! We're delighted to hear that you found our service helpful. Your satisfaction means the world to us, and we're always here to support you. Warm wishes, Team The Debt Advice Service

Posted 4 months ago

“I would highly recommend this service. Very helpful non judgmental and explained my options to help me. I was nervous approaching the team but was well supported”

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Posted 4 months ago

Thank you so much for your feedback Joan! We're delighted you felt supported and that our team was able to guide you through your options without any judgment. Your comfort is our priority, and we appreciate your recommendation! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Iv tried so many times with different companies to get myself sorted and all ways backed out due to feeling uncomfortable/uneasy/very high payments but these have made everything so simple and straightforward finally getting sorted”

Helpful Report

Posted 4 months ago

Thank you, Emma! We're happy to hear that we made the process simple and straightforward for you. Your comfort and peace of mind are our top priorities, and it's great to know we've been able to support you on your journey. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Very good service, understandable and comprehensive information, I highly recommend.”

Helpful Report

Posted 4 months ago

Thank you, Renata. We're delighted to hear that you found our information understandable and comprehensive. Your recommendation is greatly appreciated. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Very thorough and no pressure good listener”

Helpful Report

Posted 4 months ago

Thank you, Sharon! We're pleased to hear that you found our service thorough and that you felt comfortable with us. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Firstly, I can’t thank Steven Longsden enough for his understanding, empathy and advice when I reached out to The Debt Advice Service for help. He explained everything clearly and discussed every option that was available to me fully and answered any questions I had. He listened to my situation impartially and without judgement and made me feel at ease and confident that I had chosen the right person to help me. Thanks to Steven and The Debt Advice Company I have a huge weight lifted from my shoulders and I can now see a way out of my financial situation. Steven was extremely professional and knowledgeable and I’d highly recommend anyone in my situation to get in touch with him with fear or hesitation. He will do all he e can to help you. Thank you Steven.”

Helpful Report

Posted 4 months ago

Thank you, Sean! We truly appreciate your kind words about Steven and the support you received. It's wonderful to know that he was able to provide you with understanding and clear guidance during such a challenging time. We're glad you feel a weight lifted and can see a path forward. Your recommendation means a lot to us! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Excellent service given to me . Polite agents respectful. They explain to me everything clearly. I appreciate very much . Thank you”

Helpful Report

Posted 4 months ago

Thank you, Ndeye. We're happy to hear that you had such a positive experience with our agents. We strive to provide clear and respectful service, and your appreciation means a lot to us. Warm wishes, Team The Debt Advice Service

Posted 4 months ago

“Everything went to plan very good. Thank you.”

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Posted 4 months ago

Thank you, David! We’re pleased to hear everything went smoothly for you. Your satisfaction is what we strive for, and it’s fantastic to know we met your expectations. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Very informative and helpful made the process easier to understand took away a lot of the stress and anxiety highly recommend and appreciated thanks”

Helpful Report

Posted 4 months ago

Thank you, Christopher! We're glad to know that our service helped alleviate your stress and made the process easier to understand. Your recommendation means a lot to us, and we're here for you anytime you need support. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“I had a very helpful guy called James who has done everything possible to make my situation better, there is no judgment and it's just an easy process ,I'm glad I asked for help and chose this company,will definitely recomend to people in the future if they ever need help.”

Helpful Report

Posted 5 months ago

Thank you so much for your review! We're thrilled to hear that James was able to help you without any judgment and made the process easy for you. It's great to know that you felt comfortable reaching out for support, and we truly appreciate your recommendation! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Very good and professional”

Helpful Report

Posted 5 months ago

Thank you, Elena! We're thrilled to know you found our service very good and professional. Your satisfaction is important to us, and we're here to help whenever you need. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“I can’t recommend Steve at the Debt Advice Service highly enough. From the very first conversation, he was incredibly personable and easy to talk to, which made the whole process feel a lot less daunting. He clearly knows his stuff and explained everything in a way that was simple to understand. Most importantly, he was genuinely helpful, taking the time to listen and guide me through my options without any pressure. A real credit to the service – thank you, Steve!”

Helpful Report

Posted 5 months ago

Thank you, Philip! We're thrilled to hear that you found Steve personable and knowledgeable. It's good to know that he was able to make the process feel less daunting for you. Your kind words about his support do mean a lot to us! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Very supportive and clear in explaining different possible solutions, as well as the pros and cons of each. Non judgemental and very understating, could not recommend Yusuf enough. Great service and support from him from start and through. I appreciate the support. Recommended 👍”

Helpful Report

Posted 5 months ago

Thank you, Liam. We're thrilled to hear that you found our support clear and non-judgmental. It's wonderful to know that Yusuf provided you with the guidance you needed throughout the process. We really appreciate your recommendation. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Steve was brilliant! Really helpful and put me at ease with my debt and was a big help”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words, Scott! We’re thrilled to hear that Steve was able to help put you at ease with your debt situation. It's what we strive for every day! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“For months I've been struggling financially and feeling guilty i got myself into a mess But they were so helpful and completely non-judgmental I think i can see light at the end of the tunnel”

Helpful Report

Posted 5 months ago

Thank you, Linda! We're so glad to hear that you felt supported and non-judged during this challenging time. Seeing the light at the end of the tunnel is a wonderful step forward, and we're here for you every step of the way. Kind regards, Team The Debt Advice Service

Posted 4 months ago

“Many thanks for helping me for all my worries.”

Helpful Report

Posted 5 months ago

Thank you so much. We're delighted to hear that we could alleviate your worries. Your satisfaction is what we strive for every day. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Very helpful, easy to understand and clear. Would definitely recommend James at this company.”

Helpful Report

Posted 5 months ago

Thank you so much, Christine! We're delighted to hear that you found our services helpful and clear. James will be thrilled to receive your recommendation! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“The lady who dealt with my claim, I won’t name names but an absolute star, I wish I’d just done this sooner. They know their job inside out and lifted a big weight off me.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your thoughts, Clint! We're thrilled to hear that our team was able to lift that weight off your shoulders. It's never too late to take a positive step, and we're glad you chose us to help you with your claim. Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Went here for help with debt spoke to Shaun he was extremely helpful and knowledgeable. He found the best solution for my finances 10/10 highly recommend”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic review, Andrew! We're thrilled to hear that Shaun was able to provide you with the help and knowledge you needed to find the best solution for your finances. Your recommendation means a lot to us! Warm regards, Team The Debt Advice Service

Posted 4 months ago

“Absolutely brilliant service, Steve was amazing from start to finish”

Helpful Report

Posted 5 months ago

Thank you so much for your fantastic feedback, Danny! We're delighted to hear that Steve provided you with an amazing experience from start to finish. Our team is dedicated to offering top-notch support, and it's great to know that we succeeded with you. Warm regards, Team The Debt Advice Service

Posted 4 months ago

The Debt Advice Service is rated 5.0 based on 684 reviews