“So pleased with the products! Love the freshness and especially that it is all locally sourced. So many meals to be made from one delivery. The fact that it is delivered right to my door is very convenient.”
“Loved the amount and variety held in one box! So many meals can be made with all the goodness inside, and it was such a treat to get all my local food without having to go out and get it myself, absolutely love this service a lot!”
“I gave two stars because the deliver portion went seemlessly. The box however was a huge disappointment. There was definitely not enough produce in there to justify the price. The lettuce was wilted and of the 2 extremely small onions, one had started to sprout. When I contacted The Farmers Truck to let them know of my disappointment (even though their website said they have a 100% satisfaction guarantee and they would make it right), all they did was cancel my subscription, as requested. I might have reconsidered if a partial refund had been offered or some kind of explanation. I was really surprised, considering all of the other glowing reviews. Oh well.”
Hi Erin,
I'm sorry for the bad experience you received from us, that was entirely my bad and I should've made sure you were 100% satisfied.
If you would like to continue your box I can refund you for the damaged goods in your box plus an extra discount for your next box.
I completely understand if you don't want to continue with your box subscription and I still want to make this right, so if you don't want to continue with the box I can at least make sure you get a gift card to use on the truck.
Let us know what you would like us to do at shop@thefarmerstruck.com
Again, I apologize for the bad experience that you received, I hope we can arrange something for you to be 100% satisfied with your purchase at the end of the day.
“We love our box!! ? our kids get very excited when it arrives! We let them open it. A great way to get your kids involved in healthy eating and supporting local farmers/businesses!”
“Belle variété de produits. Les enfants étaient super excités d'ouvrir leur "cadeau". Merci! Pratique de recevoir à la porte et de recevoir un texto. Peut-etre la prochaine fois sonner pour nous laisser savoir que la boite est arrivée. Je ne regarde pas mes textos si fréquemment. Merci pour ce service. Très apprécié :)”
“You simply get served ! This is one store that acknowledges that they are their to serve us . It is a skill to be able to sell and be respectful of a customer quite rear these days .”
