The Gin box Shop Reviews

Name: The Gin box Shop
Rating: 4.86

4.9 Rating 281 Reviews

97 %

of reviewers recommend The Gin box Shop

Company Reviews

Questions

Metrics

4.9

Based on 281 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

07759 223422

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The Gin box Shop 5 star review on 16th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gift ordered, good selection, arrived well within time frame”

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Posted 3 years ago

“A wonderful gift, beautifully presented and such a range of options! It was very well received and I will definitely be visiting again. Great value too, a fantastic alternative to the usual bottle of fizz as a celebratory gift.”

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Posted 3 years ago

“Bottle ordered for a present was slightly scratched. Emailed & received a call within 30 mins. Full of apologies & dispatched a replacement the same day despite being out of stock. Delivery 24 hours after email. Fantastic service. Thank you.”

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Posted 3 years ago

“Great service from start to finish..delivered on time”

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Posted 3 years ago

“Bought as a gift for my wife and was well received! Quick delivery, excellent communication and most importantly a very nice bottle of gin...what's not to like?!?”

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Posted 3 years ago

“Ordered a bottle of gin as a present for a friend. Great choice, prompt delivery and well packaged. Will purchase again in the future.”

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Posted 3 years ago

“Really nice and quick service”

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Posted 3 years ago

“The Majority of the £53 I spent on this package was taken up by two ordinary plastic bags and straw packing.would Not recommend again.Not much for the money.”

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Posted 3 years ago

Dear Mark, Thanks for taking the time to give us feedback. First of all, we are sorry that you believe that the value of the product which you put together as a gift, does not meet with your interpretation of the product description. We don’t like to disappoint and try and be as transparent with customers as possible. We certainly wouldn’t like to mislead our customers, so we take your review very seriously. Ultimately we would like to improve where we can, so would like to offer you a a sum of £10 if you can help us understand, with specific details, why our description of the product and respective pictures does not meet your expectations. The items purchased included the default gift bag and mixer options and some of the first miniatures listed in the drop down selection. Of course, we appreciate that it can take time to look through all that is available and sometimes that can be a thorough task in itself. £43.30 was the value of the products chosen, I’d like to point out that is possible to make a cheaper selection with the same no. of gins and mixers, to the value of £35.20 for the medium gift package. Postage is on top of that, as you are aware. With regards to the hamper style wood wool, we pack as much as we need to, to ensure the safe delivery of the glass miniatures without breaking. We apologise if you feel that there was too much in the bag. Where possible and practicable we choose recyclable packaging and products. I’m afraid that the card gift bags do have a laminated surface on them and aren’t currently recyclable but our supplier is looking into changing this option so that the card can be recycled. We hope that people who receive the gift bags might consider reusing them as opposed to throwing them away. Nonetheless, we would like to improve our product description so would really like to hear from you. Kind Regards, Alastair and Bob

Posted 3 years ago

Please email alastair@theginboxshop.co.uk to discuss further. Many Thanks

Posted 3 years ago

“Absolutely fantastic service. Bob from The Gin Box took a lot of time coming back to me with different suggestions and ideas in response to my (many!) questions. He was extremely helpful and made sure that I was able to purchase everything that I hoped to. Couldn’t have asked for more!”

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Posted 3 years ago

Aw! Thanks Philippa ! Hope you're enjoying your tasting.. x

Posted 3 years ago

“I only bought my favourite tonic this time but what a brilliant service and what an amazing collection of gins. Having been part of a gin club for sone time my supplies are high but I know where to come when I need some 👍🏻”

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Posted 3 years ago

“Easy to order, excellent service, delivered on time and, apparently, delicious gin! What more could you ask for....”

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Posted 3 years ago

“I bought this a a gift and it was a great hit, arrived within time scale and packaged well.Thank you will definitely order with you again.”

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Posted 3 years ago

“Good selection to choose from, with full product information. Swift delivery - hassle free on-line shopping. Will use again. Thanks”

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Posted 3 years ago

“Gin was lovely (according to the recipient) arrived on time and nicely wrapped”

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Posted 3 years ago

“Very well presented as the birthday gift it was intended to be. My daughter’s boyfriend was very impressed with the bag and packaging. I look forward to his reviews of the gins we sent him.”

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Posted 3 years ago

“Bought as a birthday gift for a friend and I'm pleased to say he was delighted with it. Thanks”

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Posted 3 years ago

“Lockdown Birthday gift ordered for a friend. Arrived three days after order. Beautifully gift wrapped and well protected in the delivery box. My friend was delighted with the four flavoured gins and two flavoured mixers.”

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Posted 3 years ago

“Excellent choice and excellent service.”

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Posted 3 years ago

“The gin arrived safely having been very well packed and it arrived very quickly. I will use you again as all my fiends in my small village in France are completely hooked on the Forest Earl Grey gin!”

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Posted 3 years ago

“Bought a selection of gins as a work leaving present for my friend during lockdown. Easy to use site, clear pricing and excellent service. Liked that I was updated regularly with delivery information as being sent direct to my friend. She loved the surprise and I will definitely be using the gin box shop again in future!!”

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Posted 3 years ago

The Gin box Shop is rated 4.9 based on 281 reviews