The Koin Club Reviews

1.9 Rating 115 Reviews
F
Happiness Grade
F

Delivery - Slow

30.00%
Industry Average
No problems with delivery. I was disappointed I hadn't checked if the coins were legitimate and legal tender in UK. It took a lot of digging to find out how to cancel a subscription I apparently had joined. They hide their direct debit?? I don't remember setting one up!! It was nameless. My advice, avoid this company
posted 7 months ago - Alison Sloan
I was promised (guaranteed) delivery within 5-7 days.
posted 1 year ago - Natasha
Well I have to keep contacting you about my order then about 2 weeks ago you told me it was out for delivery I'm not happy with your service feel like I'm being constantly lied to I would like my money refunded
posted 1 year ago - Wendy
Bad customer service, delivery never arrived, poor communication, still waiting for refund
posted 1 year ago - Anonymous
I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again.
posted 1 year ago - KAN CHI KIN
In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered. Nobody need to wait more then 25 day for an order. Do not buy from Coin Club, no Customer service by phone. I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet.
posted 1 year ago - Gheorghe L Serban
Promised my delivery 3 to 5 days still waiting 2 weeks on with no email to confirm when I will receive what I've paid for.
posted 1 year ago - M
Ordered Queen Eluzabeth coins 1 King Charles first day cover And 1 £5 Platenium coin on 10/9/2002 now 20/9/2022 was told 3/5days Delivery took money straight away not even told have been dispatched sound dodgy will NOT be buying from here again or recommend them to anyone sound Fake
posted 1 year ago - Anonymous
Try and return something, good luck! I bought damaged coins returned them with full postal tracking signed for delivery and they say they haven't received. A joke!!
posted 2 years ago - Anonymous
Horrible company, I ordered 4 Brady coins which they said were in pre-order. I contacted them the following day for the delivery date. I got a email stating their team could not get the coins and issued a refund. False advertising They didn't even want to compensate me for the inconvenience.
posted 2 years ago - Omar green