The Koin Club Reviews

Name: The Koin Club
Rating: 1.72

1.7 Rating 184 Reviews

16 %

of reviewers recommend The Koin Club

Company Reviews

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Metrics

1.7

Based on 184 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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The Koin Club 1 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this company are the hardest to get hold of when things go wrong, they send duplicate orders out and charge you for them even when they have sent the full collection out already, trying to get a refund is ridiculous. where is the number to ring to actually speak to someone, the robot is ludicrous and cant get answers to queries. ive collected with them for a few years now and ive got more depressed with them the longer i collect with them. the customer service is none existent, e mails get answered when they can be bothered. dont know why i collect with them.”

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Posted 3 days ago

“All thanks to your firm”

The Koin Club 2 star review on 5th July 2025

Helpful Report

Posted 1 week ago

“They quickly identified the reason behind the issue and explained to me exactly what needed to be done. Their instructions were clear and simple to follow. I appreciated how they broke down complex steps into easy-to-understand actions. At each step of the process C O V S E C L T D * C O M kept me updated on their progress. I received regular notifications on what they were doing and how far along they were, which made me feel confident that my case was being handled properly.”

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Posted 2 weeks ago

“I was just wondering why my coin went through biosecurity it's the only one ever”

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Posted 3 weeks ago

“I have been talking on the chat on-line but nothing being sorted, last coin of collection was not in envelope, I don't seem to be able to get a actual phone number to talk to a human. If anyone can help me please do!!!!”

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Posted 3 weeks ago

“Thanks to Bridgereclaim for their great job”

The Koin Club 1 star review on 18th June 2025

Helpful Report

Posted 1 month ago

“pOOR CUSTOMER SERVICE DUE TO BEING DISABLED”

Helpful Report

Posted 1 month ago

“I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds. What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference. Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.”

The Koin Club 1 star review on 5th June 2025

Helpful Report

Posted 1 month ago

“I ordered what I thought was a full set of coins for £14. One coin turned up. Today they have taken £40 from my account and had me subscribed to get a coin each month. A 50 p coin that says 50 cents. Been trying to get the order cancelled and a refund all day.”

Helpful Report

Posted 1 month ago

“I am disappointed with one of the purchases I have received. I have asked the question on the website about the kind of Gold used with the plating of this extra large coin. The information is not freely available. I have looked and I cannot see it anywhere. And like other companies which give you a complete breakdown of the materials used this company seem very reluctant to do this. Even the information provided with the coin isn’t clear in regards to the gold used. Very poor in regards to being able to contact this company verbally. I am unable to find a number to speak to someone very easily. I shall keep looking and once I am able to speak to them, these questions hopefully will be answered.”

Helpful Report

Posted 1 month ago

“Took money from my account returned unordered item still haven’t received refund”

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Posted 2 months ago

“Signed me up for a subscription I never agreed to and was not aware of . Avoid at all costs . Zero stars if that was possible”

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Posted 2 months ago

“THEY TOOK MY |NVESTMENT AND DEN|ED MY AC CESS TO MY ACCOUNT. SPACETEL-CAPITAL MAKE SURE | GOT |T BACK.”

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Posted 3 months ago

“Can't get a proper response regarding my subscription. Rather annoyed as been waiting on an item since 17.3.25 wasn't told its a wait. Hence why it's only 2 stars. Was even told email and address was wrong when it is not.”

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Posted 3 months ago

“Thanks to my friend's recommendation, Fosterboon. Org** helped me get my money back after I was defrauded.”

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Posted 3 months ago

“They grabbed my money and terminated my account, but thankfully, TREBLESLTD helped me get my money back.”

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Posted 3 months ago

“Do the math. They are selling 1 gram silver coins for $2.75. There are 28.3 grams in 1 once. That comes to $77.00 per once. Tell me why this is not a ripoff.”

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Posted 4 months ago

“Trust tradecrypts platform for professional wealth growing,secure trading options for investor.”

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Posted 4 months ago

“The account holder has passed away but I'm am being forced to accept subscription delivery and forced to pay. This is I'm sure illegal and at best unfair”

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Posted 4 months ago

“I ordered a gold eagle, and 24 silver bars...I received the gold eagle and thst is all, they sent me to automated response when I asked for either a refund or my coins that I ordered, or talk to a person and they send me back to an automated response machine that doesn't recognize my order number. NOT HAPPY!!”

Helpful Report

Posted 4 months ago

The Koin Club is rated 1.7 based on 184 reviews