The Koin Club Reviews

Name: The Koin Club
Rating: 1.71

1.7 Rating 186 Reviews

16 %

of reviewers recommend The Koin Club

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Metrics

1.7

Based on 186 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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The Koin Club 1 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been waiting over a month for a refund!! The Peter Rabbit coin was very disappointing as was the so called collectors book to store them in. Numerous emails sent with no replies. Please people, don't bother with this company!!”

Helpful Report

Posted 1 year ago

“Scam! Scam! SCAM!! Very hard company to deal with. customer service? what coustomer service Created a dirct debit without my consent When i complained i was told to wait until the item was delivered then ask for a refund, but guess what - it wont accept my address! I have cancelled my subscription on their webpage, but i guess we wait and see now if more money gets scammed form my account. I used PayPal to pay initially, but they were useless when i opened a dispute with them after money was taken without my authority.”

Helpful Report

Posted 1 year ago

“Hi everyone I was paid to The Koin Club once with my M&S credite card. Unfortunately I did not received My order since May. I tried to contact them but no customer service number also they did not respond my mail and messages. Last week they took money from my account again. Yesterday I called M&S card and I said to them I did not recognised The Koin Club payment and I recall back my two payment from Koin Club Also I cancelled future payment as well. This company so doggy do not trust them. Good luck for everyone.”

Helpful Report

Posted 1 year ago

“I tried to get the Peter rabbit gold bar collection from you and you took the money out of my account and I still haven't received anything from you, you make it so hard to get it contact with you. Why”

Helpful Report

Posted 1 year ago

“paid, but I haven’t received my coin and I don’t answer my emails so I assume I’ve been scammed”

Helpful Report

Posted 1 year ago

“Finally i finished cooperation with this company I wouldn't say the company is super or bad .But have lot of disadvantages.work with them for quite a long time and was their regular customer.various incidents happened and I contacted customer support quite often because of problems but last month was blocked without any explanations.tried to contact with them but they just ignored me for 2 weeks. after 2 weeks received answer from them .that I violated their policy and they I was blacklisted and blocked although I never received any warnings from them. They also don't have a very good one customer service . they have big problem with delivery .some time you must wait month for delivery . after all of the above i I do not recommend this company. If you want buy similar coin better use Westminster collection.”

Helpful Report

Posted 1 year ago

“The seeming disdain for clients, especially those who are unfamiliar with trade, was one of my main concerns. This was made clear to me when I tried to withdraw my gains and was met with a number of dishonest practices and lies instead. I was able to start a mission to recover my hard-earned money after I filed a complaint with EVIDENTLTD.COM . Their competent aid saved me.”

Helpful Report

Posted 1 year ago

“Trying to stop you sending me kions that I don't want or need has been a task that has not been a pleasure more like me an experience from hell. I will be contacting the OMBUDSMAN tomorrow if I have had no phone call from you today believe me, I have given you enough chances to sort this out and I'm still receiving kions from you.”

The Koin Club 1 star review on 13th June 2024

Helpful Report

Posted 1 year ago

“I made numerous attempts to get my money back, but in the end I lost $348,000 to a phoney website named I made numerous attempts to get my money back, but in the end I lost $348,000 to a phoney website named mycoinbanking[removed by editor]. I needed the money to celebrate the holidays, but it was Mrs Joan Hopkins, a Recovery specialist, who helped me get my money back from this fraudulent platform. If you require assistance retrieving your lost data, I heartily recommend to you make a report to the mail "joanhopkins104 at 9mail com" You can also reach out to whatsapp +84, 39, 74, 781 82”

Helpful Report

Posted 1 year ago

“They charged me more then 700$ in 15 minutes , without My approbation and after 3 months I received nothing , on top of that they don't answer me anymore . Worst experience in my life . In Canada that's call fraud .”

Helpful Report

Posted 1 year ago

“I keep getting payment failure on my almost finished 2 collections I put in a new card for payment and keep getting faIlure but there is $$$$$$ I'm the bank been to the bank and on there website and called tjete is money to pay fore my subscription wrote to them answer and I don't know if Zendesk there customer service line in Calif is still operating where I got rear help I don't know what to think now .I went back to activate emails to try and get a hold of zemdes no answer and no email saying we received your email yet just wrote the email May 4 ,2024 at about 9:20 pm ish see what happened a bit disappointed going so well also last order if I ever see my 2 subscriptions finish .........”

Helpful Report

Posted 1 year ago

“I am receiving coins that I have not ordered and do not want. Have tried phoning but lines never open, sent emails but get no reply. Can't remember my password but when I try to access the link to reset my password it does come through.”

Helpful Report

Posted 1 year ago

“I am getting coins I have not ordered, tried phoning, no answer. Sent email, no reply. Can't log in as I've forgotten my password but when I press "forgotten password " it tells me to check my emails for a link to reset my password ..no link comes through I appear to be stuck !”

Helpful Report

Posted 1 year ago

“This company has ads on facebook offering Gold bars at 50% off.Gives impression your investing in pure gold.No one sells Spot Gold at 50% off. What they are offering has to be metal plated bars that have NO resale value. We call this a SCAM”

Helpful Report

Posted 1 year ago

“Tricky company, deduct money from my account pretty much when they want. Finished a subscription for my Grandson and automatically set me up to another without my knowledge and then started deducting funds from my account quickly”

Helpful Report

Posted 1 year ago

“So they increased my subscription price without notice. They were very apologetic and said they had reverted all my remaining orders back to the original price. Then the next order they put the price back up again. I've been talking to them via email for over a week and they have admitted wrong doing but are yet to offer me any sort of resolution. All I've asked for is they stick to their initial word of fixing the pricing back and give me a refund of what I was overcharged but here we are, over a week later, still no closer to a resolution. Can not recommend them at all.”

Helpful Report

Posted 1 year ago

“Buyers beware !! This company are absolutely appalling. I wouldn't even give them one star. Customer service and ordering process can only be described has atrocious and not fit for purpose. I've reported them to Trading Standards and my credit card company, and in the process of taking legal action for taking unauthorised payments without my consent or knowledge for items I haven't ordered or the slightest interest in. All the other poor reviews are a true reflection on this totally dysfunctional outfit.”

Helpful Report

Posted 1 year ago

“I and my parents invested on Crypto.com, we never knew it was all scam, trying to get funds out of you and when we tried to withdraw our Crypto currency... it keeps logging me out of the app, the next thing was failed to log in... dont know how my account got disabled with $50,000 Crypto.. W.T.F is that? than God Evidentltd.com stood for me and and get me out of the mess i put myself and my parents”

Helpful Report

Posted 1 year ago

“Appalling company and service. Avoid doing business with them.”

Helpful Report

Posted 1 year ago

“I placed an order 10pm Sunday night and at 8am Monday morning my banks fraud dept called asking if I made the transaction. I had it canceled and my card stopped and replaced.”

Helpful Report

Posted 1 year ago

The Koin Club is rated 1.7 based on 186 reviews