“Scammers are real I was scam by some scam broker the lure me investing all my hard earn money of about $108,0000 the keeping giving me high promise of getting back my money and my bonus yet the ended up blocking me through get assist to my investment accounts I was very heartbroken and shattered but luckily for me I was able to get back my investment and my bonus through the help of mr alexi victim help over he is crypto recovery agent and he also works with the FBI he guided me through the process.on getting back my money including my bonus i was only made to pay him a little amount to upgrade my account from basic account to TPM account for me to be able to withdraw my money to my bank account, within 48 hours my $108,0000 was transferred to my bank account successfully, when I received my money back I burst into tears.... thank you alexivictimhelps @ mail . com i never believed that all my money will be recovered thank you sir”
“I've had a package that was damaged and items missing by Royal mail and I send back the the returns department. The tracker is showing that it arrived at your warehouse on the 2nd of Sep, In the response on the 18th the person sending me an e-mail claims to have not received the package despite it showing on Royal mail tracker that the package is in Poole where the Koinclub returns address is. I would like a refund or replacement. I should apologize for using a review website to and solve this problem but I'm not. I've been trying to solve this problem since near the middle of last month only to get a reply when I complained on a review website and after waiting 14 days I've run out of patients.”
“Absolute joke of a company. Luckily they haven't scammed me out of money but they decided to mess me around with my subscription. Think again before taking out one as they don't follow it through.”
“You have taken money out og my account unauthorised please refund asap.
I bought item months ago at 120 dollars and today you repeated that transaction with another 200 plus dollars.
Kindly refund my money today.”
“placed many orders from this website everything has always arrived and any emails i have sent with questions have always been answered within a few days. i have had 4 subscriptions with this company 3 of which i have completed and 1 currently receiving. in there terms and conditions it clearly states after completion of a subscription a new 1 will start unless canceled if you log in to your account and manage your subscription you can cancel before they send you the first coin .”
“I emailed this company twice asking questions about one of their products. In over a month I did not get a response. I recently did it and yet no response. I think they hiding answers about the authenticity of their products.”
“This was a present from my daughter and we are so sad that the coins were never finished being delivered and my set is incomplete and I've never been able to contact them or given any information as to how to get the rest of them....”
“Koin club still waiting for my money I’ve notified my bank you taking anymore of my money £29.99 this time when I HAVENT ordered anything from u or contacted you atall I never would never will not that stupid or desperate what a JOKE”
“I’m not a client of the koin club can’t contact them by phone only company that doesn’t have phones STRANGE they taken £29.99 from me I’ve no account with them or order with them I noticed with my internet banking money taken they are known to take weeks or not reply at all”
“I lost my investment capital and profits trading online to them, they kept on requesting for extra funds before a withdrawal request could be accepted and processed, in the end, I lost all my money. All efforts to reach out to their customer support desk had declined, I found it very hard to move on. God so kind I followed a broadcast that teaches on how scammed victims can recover their fund through the help of Mrs Robert Lee a recovery specialist, I contacted her email provided for consultation, I got feedback after some hours and I was asked to provide all legal details concerning my investment, I did exactly what they instructed me to do without delay, to my greatest surprise I was able to recover my money back including my profit which my capital generated. I said I will not hold this to myself but share it to the public so that all scammed victims can get their funds back. Contact her whatsapp +1 8. 5 6-5. 4. 9 - 74 69. email: (robertslee 6 1 8 @ gmail . com)”
“Haven’t received my coin! I have contacted them twice via email which is the only option and they have never responded. Absolutely disgusting company that should be investigated.”
“I completed the one set of coins I had ordered which should have been the end of the charges. Well, they signed me up for a new subscription WITHOUT MY PERMISSION! So now they've charged me for and shipped something I have no interest in. Absolutely criminal.”
“I have been collecting a set of coins, but with two problems. Firstly they keep charging me for and sending me the last coin in the set, I have 4 copies of the same coin. Secondly, the only way to contact the company is via email, and they just ignore it. You don’t even get an acknowledgment. I am so disappointed, I like the coins and had intended to collect other sets, but won’t bother now. It just seems like a bit of a scam.”
“Terrible company. I have been using there subscription services to collect 2 coin collections. I haven't recieved all the koins but they have now let the subscriptions run on to other I haven't ordered and do not want. They are product pushing. Horrendous customer services. I cant get hold of anyone to talk/chat/email with. I have tried every way of contact with no response. I returned 2 items and haven't recieved a refund or confirmation after 1 month. I wish inhad never started with koin club. They arnt in the UK, I think they are in Gibraltar.
Date of experience: 17 July 2024”
