The Koin Club Reviews

1.9 Rating 112 Reviews
20 %
of reviewers recommend The Koin Club
1.9
Based on 112 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 24%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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The Koin Club 1 star review on 17th April 2023
Maureen Coverdale
The Koin Club 1 star review on 14th February 2023
Amr Helmy
The Koin Club 1 star review on 24th December 2022
Carol
The Koin Club 1 star review on 24th December 2022
Carol
The Koin Club 1 star review on 24th December 2022
Carol
The Koin Club 1 star review on 13th October 2022
KAN CHI KIN
The Koin Club 1 star review on 9th October 2022
Gheorghe L Serban
5
Anonymous
Anonymous  // 01/01/2019
I've ordered a number of coins as part of series. They've delivered some but not all and have sent duplicate coins on no fewer than 3 out of 14 orders. Customer service is not very responsive and yields nonsense answers. No value to contacting them at all. Their online account information is also unreliable. At this point, I'm not sure that I'll ever complete my collections since my subscription for one has just disappeared from my account. Not really worth the trouble. Stay away.
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Posted 1 year ago
Yes have ordered a new king coin from them they in big demand I have sent emails to them but all that is our coustmer care team dealing with this but has happens no end to the end of the tunnel not happy with company at all
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Posted 1 year ago
I bought 2 coins from them and now I’m getting monthly shipments but didn’t subscribe at all for it. Now I’m being charged for coins I didn’t buy or even have in my cart. And the shipment code is saying that there was no order found. Is anyone else having this issue?
The Koin Club 2 star review on 19th August 2022 The Koin Club 2 star review on 19th August 2022
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Posted 1 year ago
I didnt receive the Tutankhamun Coin after 11 days
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Posted 1 year ago
Never received my coin order number 2221 and the tracking number doesn't work at all
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Posted 1 year ago
Still waiting for delivery 1 month after order and payment. If I had known this I would have ordered from elsewhere.
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Posted 2 years ago
Poor customer service, poor products, & the 5 star ratings being left by company, since they been made aware of the previous bad reviews, & sending emails asking people to give good reviews on here & feefo.
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Posted 5 years ago
Infinity war coins, Iv seen better quality marvel coins on Ebay, the whole secret 999 club is a joke especially as there letting in customers from another collection, just so the can make more money out of the so called specials for the club. Should of stayed to the original loyal 1st 999 collectors only, as originally set up for. & the so called customer service, only respond to certain customers quickly others have to wait, to much favoritism, Especially form the so called Nick Fury on the 999 club, when people say it as it is, he gets threatening, & dont get me started with the special treatment of people getting items not on 1st come 1st serve basis.
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Posted 5 years ago
The Koin Club is rated 1.9 based on 112 reviews