“I am disappointed with one of the purchases I have received. I have asked the question on the website about the kind of Gold used with the plating of this extra large coin. The information is not freely available. I have looked and I cannot see it anywhere. And like other companies which give you a complete breakdown of the materials used this company seem very reluctant to do this. Even the information provided with the coin isn’t clear in regards to the gold used. Very poor in regards to being able to contact this company verbally. I am unable to find a number to speak to someone very easily. I shall keep looking and once I am able to speak to them, these questions hopefully will be answered.”
“Can't get a proper response regarding my subscription. Rather annoyed as been waiting on an item since 17.3.25 wasn't told its a wait.
Hence why it's only 2 stars.
Was even told email and address was wrong when it is not.”
“Do the math. They are selling 1 gram silver coins for $2.75. There are 28.3 grams in 1 once. That comes to $77.00 per once. Tell me why this is not a ripoff.”
“The account holder has passed away but I'm am being forced to accept subscription delivery and forced to pay. This is I'm sure illegal and at best unfair”
“I ordered a gold eagle, and 24 silver bars...I received the gold eagle and thst is all, they sent me to automated response when I asked for either a refund or my coins that I ordered, or talk to a person and they send me back to an automated response machine that doesn't recognize my order number. NOT HAPPY!!”
“Absolutely useless can't get hold of anyone have to go through Ai on line have sent 3 emails and they keep sending me back to the Ai online page with no joy. Have been waiting 18 days for my order.
They need a telephone number to call so you can speak with a real person
Will think very hard about buying anything else from them”
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“Beware of this company! Even their 'free' offers seem like phishing scams. They use extremely small print to hide subscription details and sent me coins I never ordered. There is no customer support phone line—only an unhelpful chat service that wasted a lot of my time. Avoid this fraudulent company and never share your credit card or bank details with them."”
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