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The Koin Club Reviews

1.8 Rating 173 Reviews
F
Happiness Grade
F

Refund - Difficult

8.33%
Industry Average
I ordered a gold eagle, and 24 silver bars...I received the gold eagle and thst is all, they sent me to automated response when I asked for either a refund or my coins that I ordered, or talk to a person and they send me back to an automated response machine that doesn't recognize my order number. NOT HAPPY!!
posted 1 month ago - Niko
I would like a refund or replacement.
posted 7 months ago - Harminder Gill
You have taken money out og my account unauthorised please refund asap. I bought item months ago at 120 dollars and today you repeated that transaction with another 200 plus dollars. Kindly refund my money today.
posted 7 months ago - Shirlee Williams
I returned 2 items and haven't recieved a refund or confirmation after 1 month.
posted 9 months ago - Hannah
AVOID AVOID!!!!!! However, I've received a REFUND a few days ago after contacting (Evidentltd.
posted 9 months ago - Danon
I have been waiting over a month for a refund!! The Peter Rabbit coin was very disappointing as was the so called collectors book to store them in. Numerous emails sent with no replies. Please people, don't bother with this company!!
posted 9 months ago - Hilary Tudball
customer service? what coustomer service Created a dirct debit without my consent When i complained i was told to wait until the item was delivered then ask for a refund, but guess what - it wont accept my address! I have cancelled my subscription on their webpage, but i guess we wait and see now if more money gets scammed form my account.
posted 9 months ago - Anonymous
All I've asked for is they stick to their initial word of fixing the pricing back and give me a refund of what I was overcharged but here we are, over a week later, still no closer to a resolution.
posted 1 year ago - Jake
I tried to get them to refund my money, but they never responded.
posted 1 year ago - Rudolf mm
would put a negative if I could. Ordered in April, tomorrow is July. Never receive the goods, and they keep asking me to send them back the goods than I never received in the first place to proceed to the refund. Thief, and scammer using the royal foamily as well, shameless to say the least
posted 1 year ago - Anonymous