The Koin Club Reviews

1.9 Rating 115 Reviews
C
Happiness Grade
C

Customer Service - Average

64.29%
Industry Average
I’ve had a great experience so far. All my coins for the collection are in order, customer service has responded to my issues concerning updating my payment. I’ve put an order in for some coins. They say that they have shipped and I have tracking info already. There’s a lot of negative on here so trying to spread the good side.
posted 1 year ago - Mo
I don't understand,so many folks unhappy for various reasons,I've always had great service from koin club,it quite clearly gives info about subscriptions etc,my deliveries have always arrived on time,I have had one problem but customer service really went the extra mile to help,my latest three coins arrived on time yesterday,overall nothing negative to say,I'm happy to continue buying from koin club
posted 1 year ago - Art
So i had a issues with this company and in there defense there customer service is great i had put a order in for a grandad keepsake and i had duplicate payment and had no email confirming my order but once i had contacted them they told me there having problems with the system and max who was a great help told me my order had been packaged and sent and i would receive my refund for my duplicate payment within 5 working days.
posted 4 years ago - Natalie
I joined the kion club and bought a set of icons,that where sent quickly,and found thay were wrapped in very securely,and for the service was very good and friendly,and I was very pleased with the conspiracy that are brilliant in mint condition,the service is excellent,and I have no problems in buying more coins from them.
posted 4 years ago - Dave
Not sure why there are so many reviews complaining about the subscription service.
posted 5 years ago - James
I am very happy with my products and how fast the delivery was. I do not work for Koin club and so can only tell other my experience. I would recommend them to all after the great service I received. I only looked at the reviews after my purchase so it worried me but must say what a great experience I received and recommend to all. 5 out of 5 from me.
posted 5 years ago - Nigel Symonds
The quality of the product is superb, as is the customer service. I can honestly say, having bought similar items, of a much lower quality elsewhere, that The Koin Club products are value for money. Customer service is also very important and I have nothing but good things to say about how this company operates. Superb.
posted 5 years ago - Stephen Strange
Great service really love my products
posted 5 years ago - Anonymous
Marvels Infinity War Collection is superb! The customer service team is beyond fantastic, and really care about their customers. 5/5
posted 5 years ago - Jamie
Fantastic customer service
posted 5 years ago - Anonymous