The Koin Club Reviews

1.9 Rating 115 Reviews
19 %
of reviewers recommend The Koin Club
1.9
Based on 115 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 24%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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The Koin Club 1 star review on 17th April 2023
Maureen Coverdale
The Koin Club 1 star review on 14th February 2023
Amr Helmy
The Koin Club 1 star review on 24th December 2022
Carol
The Koin Club 1 star review on 24th December 2022
Carol
The Koin Club 1 star review on 24th December 2022
Carol
The Koin Club 1 star review on 13th October 2022
KAN CHI KIN
The Koin Club 1 star review on 9th October 2022
Gheorghe L Serban
5
Anonymous
Anonymous  // 01/01/2019
1
Maureen Coverdale
If I could give one star I would. Missing a coin for my collection after weeks of backwards and forwards they finally agreed to send me the missing coin. They sent the wrong ones they also sent me a new collection that I didn’t order. Now two months after raising the missing coins and emailing every single day. Messaging through Facebook they totally ignoring me do I have an incomplete set I’ve paid for and two new coins I don’t want
The Koin Club 1 star review on 17th April 2023
Helpful Report
Posted 1 year ago
1
Amr Helmy
I made an order by number: 14802 in 19 Dec 2022, I did not receive it till now, send them many emails & they keep saying that we shipped it. I asked for a tracking number but they did not provide me a valid one, I asked for a refund or to resend it again but that never happened. It is a really Horrible experience, they are a scam now so do not buy from them
The Koin Club 1 star review on 14th February 2023
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Posted 1 year ago
1
Carol
😡😡😡😡😡 ABSOLUTE SCAM. DO NOT BUY FROM THEM. I bought a few items from here on the 24th of Nov, now it is the 24th of Dec. I bought the "Celebrating the Life of Her Majesty Queen Elizabeth II". I have not recieved most of my items. Additionally, it said that I had paid for a monthly subscribtion when I hadn't. They took the money from me. I did not look at reviews before purchasing my items. Now I deeply regret it. It is a complete scam and a waste of my time and money. They should be ashamed of themselves for blindsiding their customers. Their items are about rememberence and commemoration but they do this to their customers. What a disgusting thing to do. When I sent an email to them, they did not reply at all.
The Koin Club 1 star review on 24th December 2022 The Koin Club 1 star review on 24th December 2022 The Koin Club 1 star review on 24th December 2022
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Posted 1 year ago
1
KAN CHI KIN
I bought a silver prof coin from this company and after numerous emails chasing the delivery, I received a packet with both ends open and my ordered item is lost. I highly suspected this company is a fraud as they only sent me an empty packet. Never buy from this company again.
The Koin Club 1 star review on 13th October 2022
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Posted 1 year ago
1
Gheorghe L Serban
In 11.09.2022 I ordered some items from your site, order number: 160915, delivery method: next day delivery tracked(UK), in total of 76.92£ and until today 06.10.2022 I did not receive my item ordered. Nobody need to wait more then 25 day for an order. Do not buy from Coin Club, no Customer service by phone. I sent an email to cancel my order after 4 week, they wasn’t able to cancel my order, no refund yet.
The Koin Club 1 star review on 9th October 2022 The Koin Club 1 star review on 9th October 2022 The Koin Club 1 star review on 9th October 2022
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Posted 1 year ago
2
Unverified Reviewer
I bought 2 coins from them and now I’m getting monthly shipments but didn’t subscribe at all for it. Now I’m being charged for coins I didn’t buy or even have in my cart. And the shipment code is saying that there was no order found. Is anyone else having this issue?
The Koin Club 2 star review on 19th August 2022 The Koin Club 2 star review on 19th August 2022
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Posted 1 year ago
1
Mark Tudor
No slaming them down but when they sell 0.5g of 24k gold for £99 +£5 post when only worth £33 at gold prices and a set off 12 so you pay £1248 but they are only worth £396 wow they know how to rip you off
The Koin Club 1 star review on 12th June 2021
Helpful Report
Posted 2 years ago
The Koin Club is rated 1.9 based on 115 reviews