“
The scanning process was terrible. It took so long holding my phone in front of my face my shoulders were literally sore the next day and then after i paid it said i had to do scan again! Trying to get a refund now. Big waste of time.
”
posted 3 weeks ago
- Brian
“
The goggles were leaking, leaving lines around my eyes and fogging up. I tried swimming with them on several times, adjusting the straps/fit but nothing worked and I became completely frustrated having to stop every few laps to adjust them, let the water out of them and to try to ‘defog’ them. I had emailed you with my concerns requesting a refund but have heard nothing.
”
posted 3 months ago
- Lindsay Prozorowicz
“
We went back and forth a bit and I was told I could send them back at my expense, UPS preferred, for a full refund.
”
posted 1 year ago
- Alyson Wilson
“
I've emailed them extensively as my googles were paid for and not received.they don't respond to emails on time and I've requested a refund .very poor customer service ,stay away from this company.
”
posted 2 years ago
- Yusuf Suleman
“
My goggles do not fit. To keep them on my face I had to have the strap extremely tight which was very painful.
I would like a refund. Aside from the fact that these were recommended by a friend Magic goggles seem like a gimmic.
”
posted 2 years ago
- Cormac OConnor
“
I requested return instructions and a refund, got offered another pair, I declined and again requested return instructions and a refund.
”
posted 2 years ago
- C
“
I have contacted Magic5 accordingly in the hope that they will be able to correct this issue or provide a refund.
”
posted 3 years ago
- Nicola
