The Range Reviews

“ Why would I payed £25 delivery if I could collected myself well long story short no refund now have wait guys to pick up damaged wardrobe then go back again to eventually get refund why didn't they just say that in first place would saved my diesel money also hubby took day off work for delivery so wasted day and still No wardrobes . ”

“ Ordered rattern set, with firepit. Delivery was ok. However parts very poor quality, lots of snags on cushions, staples showing, rattern bulging. Sent email, tried chat very difficult to get hold off. I have had a reply, explained everything sent pics, have been asked to send again, and explain issues. They just don't understand that when you pay for something, you don't expect substandard quality. ”

“ I was only advised the same morning of delivery. ”

“ A week later the delivery was there without any notice from Email or phone, was left at the lawn without any notice, so i was shocked to see 2 big boxes left next to the door when i back home, not sure how many hours they have been left outside. ”

“ I don't usually write reviews but this had to be done, I'm so disgusted by the state of the mattress I ordered online, it arrived yesterday after waiting 10 days with black mold all down one side, I cannot believe someone actually loaded this onto a van for delivery and thought it was ok , its a health hazard, I'm really shocked to be honest, delivery drivers had to take it away so I was left without a mattress, you should be ashamed of yourself sending goods like this to customers , avoid people, I will never shop online here again !!!! ”

“ Ordered a week ago and still no delivery. How long do you have to wait! Will not be ordering from them again EVER ”

“ Anyway few days later I received delivery of not one, but two sets of bedside tables (4 altogether). ”

“ Don't buy anything from The Range that needs delivery. Shocking service but the staff at the Bournemouth branch have an impossible task .been waiting 9 weeks for a delivery now cancelled (no more excuses) ”

“ Took the money for my item never had any tracking or delivery details followed it up said DPD delivered to an address in an area I don’t even live constantly fobbed off with the odd email after days saying they will look into it repeatedly asked them for a refund get ignored I’ve tried on Facebook messenger, WhatsApp, live chat all go ignored you can’t speak to anyone on the phone the stores don’t pick up their phones either. ”

“ Should be investigated. The first company ever. Placed an order 1 month ago. Didn't receive the item or any instructions of delivery. Have spent hours on the the phone waiting to get through. Emailed, done live chat, getting nowhere. I'm about to call my bank to ask about charge back. Shocking they are are allowed to trade like this. ”