The Range Reviews

“ I ordered a carpet from The Range and paid in full two weeks ago, expecting delivery. ”

“ Donot buy on line,no customer service all Ai paid for next day delivery 4 days later still waiting, go to a store ,they won't help,once they have your money it is basically jog on not interested ”

“ Items you have payed for using next day delivery do not turn up. ”

“ 3 days has passed for that delivery date, still not here. ”

“ My husband had been in contact after we had only one item delivered and an incorrect item delivered. I am currently getting over a significant injury to my back and hip, it was suspected broken. Due to the wrong item being delivered we now do not have a bed. Do you think it is suitable for me now to lie on a mattress on the floor? Either The Range or delivery company will accept fault so we are going round in circles ”

“ Delivery of a huge mirror over a week ago & still not arrived. ”

“ Absolutely terrible service when you pay £7 for next day delivery: they don’t bother to post it then the solution? I’ll refund you in 5 days and you can go to the store and buy it. If I had time do you not think i would have done that and not paid through my nose for next day delivery? Asked for contact with a senior manager as re-dispatching the delivery is not a thing apparently. Won’t be shopping there again. ”

“ 99 delivery on a small item that I could have collected. ”

“ I ordered curtains in September, after being given several delivery dates and contacting customer service several times they have again told me to wait another 3 days. I have now asked for a full refund. In this time I have made orders to Australia and China who have managed to complete delivery ”

“ I wish I had read the reviews page for The Range Ordered Multiple Items 21/9 - Items Missing from the delivery 24/9 Impossible Battle to Get customer services to understand this VERY SIMPLE logistical and picking failure (That exists as an every day issue in every single Online Sales Company) I needed this item today 26/9. ”