The Range Reviews

“ If i could give zero stars I would! Zero effort on their part to contact me regarding delivery. Can only speak to a robot. Get no answers and still waiting for delivery even though it was supposed to be with me 2 days ago. This is Marketplace and not the store The Range. Just pathetic. ”

“ Delivery driver left after checking the smaller bits of the sideboard flat packed furniture . ”

“ I requested a refund and collection and heard nothing until I received a text to arrange delivery of a new furniture set. ”

“ On top of that, we took a day off work today because the delivery company was supposed to bring the missing table – only to get a message saying it won’t be delivered after all. ”

“ Returns are a nightmare, return was agreed due to faulty item ( large pergola ), said had to pack it up and it would be collected, thats fine, then message saying that I had to return it myself and they would send label, then message saying it would be delivered, i'm not wanting a delivery, even the delivery company couldnt say if it was a delivery or collection, states customer service available from 8. ”

“ Absolutely terrible service .Bought in garden furniture in store ,paid in full.Told 7day delivery. Contacted customer service after 14 days told wait another 3days contacted again told not even shipped. Would I like refund would take 3_5 days after 5 days customer service quite rude still waiting for refund now,10 days .Will never deal with them again ”

“ I have been emailing everyday about my delivery that they told me would be here on 11th may and when I message them on 11th may they told me I would have to wait the next day until they could help and I have had 2 email from them and nothing to sort my delivery out or offer of a refund ”

“ 99 for delivery and it took over 3 weeks to get to me and when the delivery arrived NO PARASOL!!!!!. ”

“ I don't normally write a review but i have to this time I also gave 1 star because there isn't an option for 0 star I ordered an outside table i was given a delivery date and courier was yodel. ”

“ Two I was told on the morning of Scheduled Delivery it was taking place. ”