The Range Reviews

“ We ordered double bed for kids, never order egain nothing . driver asiatic very unprofessional using signed name wich is illegal using signature of my partener on delivery wich is not Allowed instead riceve my order they not delivered missing item i ask the driver why is not complete driver run away end not responded to my question..unprofessional driver,non polite.. ”

“ Daughter ordered garden furniture, has been given 2 delivery dates so far by the contracted firm Furdeco, both times no-show, now she's trying to get her money back from The Range they are saying no, not until they can sort this out with Furdeco. ”

“ Very bad online service as no item received as promised, ordered in July, still waiting for item. Promised delivery when finally get to speak to someone, then it doesn’t turn up. So bad, they need to sort this out! Ripping people off. ”

“ Ordered a table and chairs set and was eventually given a time slot for delivery. ”

“ If i could give zero stars I would! Zero effort on their part to contact me regarding delivery. Can only speak to a robot. Get no answers and still waiting for delivery even though it was supposed to be with me 2 days ago. This is Marketplace and not the store The Range. Just pathetic. ”

“ Delivery driver left after checking the smaller bits of the sideboard flat packed furniture . ”

“ I requested a refund and collection and heard nothing until I received a text to arrange delivery of a new furniture set. ”

“ On top of that, we took a day off work today because the delivery company was supposed to bring the missing table – only to get a message saying it won’t be delivered after all. ”

“ Returns are a nightmare, return was agreed due to faulty item ( large pergola ), said had to pack it up and it would be collected, thats fine, then message saying that I had to return it myself and they would send label, then message saying it would be delivered, i'm not wanting a delivery, even the delivery company couldnt say if it was a delivery or collection, states customer service available from 8. ”

“ Absolutely terrible service .Bought in garden furniture in store ,paid in full.Told 7day delivery. Contacted customer service after 14 days told wait another 3days contacted again told not even shipped. Would I like refund would take 3_5 days after 5 days customer service quite rude still waiting for refund now,10 days .Will never deal with them again ”