The Range Reviews

“ The Range SERIOUSLY need to get their act together first and LAST time ever buying online from them There customer after care is 0 Mirror ordered wasnt delivered when suppose to be when delivery driver braught it left downstairs at communal area of block of flats didnt even see him, the mirror was broken. ”

“ Still awaiting delivery from.XDP paid £9.95 for delivery item still not arrived 7 days later but taken monies not a happy customer will not be using The Range again ”

“ DO NOT Shop AT The Range! Ordered four dining chairs in store advised 3 to 4 days delivery four weeks later nothing arrived customer service absolute joke decided to cancel order no refund available going through process with credit card for refund ”

“ Worst customer service. ordered £120+ of items for next day delivery. had to chase 4 times and was told after 2 weeks it had got lost and it was all now out of stock. ”

“ Was never given the option to select a delivery date. ”

“ Ordered a wardrobe, had confirmed delivery day to then discover it was damaged in transit and returned to The Range without any contact. After arranging for a replacement the exact same scenario occurred again, no contact and they actioned a refund without even discussing it. Usual 3-5 day to refund nonsense so I can’t even go and source a replacement, disgusting service. ”

“ Ordered a sofa instore, paid £10 for delivery I even asked if this would be brought inside and the cashier laughed and said "of course" sofa arrived with 2 very elderly men who dumped this is the pouring rain on my doorstep and left. ”

“ Ordered online on 4th October and payment was taken immediately by The Range with delivery expected within 7 days. ”

“ The mirrors that I bought from The Range came smashed on delivery, I've only received half of my refund. After calling 6 times to customer services and them promising me on several occasions that I will receive my refund in 5 working days time. Its now been nearly 4 weeks and still no refund. I'm contacting trading standards to seek advice on how to get my refund back. ”

“ Ordered kettle and toaster on line delivered to store and paid £3,95 delivery cost ( even tho the delivery van had to deliver to store anyway) toaster was faulty so returned to store and was told they couldn't exchange just refund and we had to order again ourselves incurring another £3. ”