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The Range Reviews

1.4 Rating 2,346 Reviews
E
Happiness Grade
E

Delivery - Slow

42.86%
Industry Average
The Range is one of the worst companies I have ever dealt with, very very poor customer service. I ordered a sofa from them well over a month ago and so far it hasn’t not arrived and it suppose be delivery on the 0204/2026. Please don’t order from this company.
posted 1 week ago - Lance
ZERO STARS!!!!! WORST online order system EVER!! No one to speak to in person and customer service team take so long to reply!!! I queried my delivery date as it was taking AGES and it did not arrive on the expected delivery date so I sent an email (as that's the only way to contact them).
posted 1 week ago - Anonymous
Not only did I waste 2 days sitting in for a delivery , which apparently was sent back to the depot instead of my address , but a week later , a replacement was sent which was unfit for purpose .
posted 3 weeks ago - Anonymous
i ordered a bed from The Range, which i then no longer needed as the delivery took so long.
posted 1 month ago - Anonymous
Dreadful 3 weeks and still no delivery the help center is rubbish....will not order again
posted 1 month ago - martin odowd
I ordered a carpet from The Range and paid in full two weeks ago, expecting delivery.
posted 2 months ago - Anonymous
Donot buy on line,no customer service all Ai paid for next day delivery 4 days later still waiting, go to a store ,they won't help,once they have your money it is basically jog on not interested
posted 2 months ago - Richard
Items you have payed for using next day delivery do not turn up.
posted 2 months ago - Anonymous
3 days has passed for that delivery date, still not here.
posted 3 months ago - Anonymous
My husband had been in contact after we had only one item delivered and an incorrect item delivered. I am currently getting over a significant injury to my back and hip, it was suspected broken. Due to the wrong item being delivered we now do not have a bed. Do you think it is suitable for me now to lie on a mattress on the floor? Either The Range or delivery company will accept fault so we are going round in circles
posted 4 months ago - Anonymous