The Range Reviews

“ Quite simply the most difficult and ridiculous returns process of any company I have ever had to deal with. ”

“ The Range plus online customer service and returns procedure is diabolical ! Still waiting for refunds on two items over £110 owed to me . They don't supply you with return addresses , really not good . Will never use them again online . You can't return goods to the address they sent them from , yet dong give you any other information . ”

“ The Range plus online customer service and returns procedure is diabolical ! Still waiting for refunds on two items over £110 owed to me . They don't supply you with return addresses , really not good . Will never use them again online . You can't return goods to the address they sent them from , yet dong give you any other information . ”

“ Bad customer service, make it really difficult fir returns poor quality goods. ”

“ Trying to get a returns forms to return goods delivered damaged mostly by their bad packing ….. after many attempts to contact them to no avail guess I paid at least £40 for items n spent next £40 on phone calls …., disgusting company that needs to be banned from trading ….. ”

“ This is because returns and cancellations procedures due to breach in contract should be accessible for the customers. ”

“ Order online, deliver goods, make out out we accept returns, don’t provide customer service, customer left with goods, we keep the money! Disgusting morals and values. ”

“ The site advertised free returns to store with full peace of mind. ”

“ They don't accept returns without photographic evidence which is uploaded in a format some phones don't have... even if you can it's no guarantee you'll get a refund The delivery took 2 weeks My bamboo fencing I ordered was so cheap and see through and falling to bits! And the packaging!! My god ... The box would have housed an elephant 🐘 Very very bad customer service AVOID ”

“ 2 days after receiving it when I had a chance to inspect it I called The Range to tell them I would like to return it and there was no paperwork or returns information in the box. ”