The Range Reviews

“ Disgusting service when trying to sort this debacle out with The Range. ”

“ Very bad online service as no item received as promised, ordered in July, still waiting for item. Promised delivery when finally get to speak to someone, then it doesn’t turn up. So bad, they need to sort this out! Ripping people off. ”

“ I ordered two garden benches one was delivered. Have been trying for two weeks to sort this out. It is impossible to contact The Range unless you use live chat. Once navigated the people you communicate with are obstructive and unhelpful. Was promised contact eventually but the deadline came and went with no resolution and no contact. Abysmal service will never use The Range again. ”

“ Review Title: Extremely Poor Customer Service – Ongoing Issue Since June I placed an order through The Range on 21 June 2025, believing I was purchasing directly from them. ”

“ The person on customer services was insistent that it had been opened (it had not) and was quite hostile from the start. ”

“ Truly the worst customer service I have ever experienced. ”

“ Honestly the worst customer service ever. ”

“ Appalling Customer Service. After 4 frustrating hours of trying to get an answer to a simple question I was none the wiser. Going around in circles. They have no contact number and everything is AI generated. Unhelpful bots. No human contact. I spoke to a member of staff at Edge Lane store who confirmed there is no contact phone number or email address. ”

“ Avoid Buying from This Site — Misleading Marketplace and Poor Service I strongly advise against buying anything online from this site. ”

“ I have been emailing customer service to cancel my order that should have been arriving on 26th June - I asked them to cancel prior to this date, but when it worked out they were unable to deliver due to stock they asked if I wanted to cancel. ”