The Range Reviews

“ Steer clear from this company preferred blinds from them , the delivery driver was rude and aggressive ,also box came opened with parts missing and can’t get my money back after 20 odd emails and a phone call I had to wait an hour for to get through and after waiting that long the service was just as bad as the response I m getting from my emails , YOU HAVE BEEN WARNED !!! Steer clear . ”

“ Steer clear from this company preferred blinds from them , the delivery driver was rude and aggressive ,also box came opened with parts missing and can’t get my money back after 20 odd emails and a phone call I had to wait an hour for to get through and after waiting that long the service was just as bad as the response I m getting from my emails , YOU HAVE BEEN WARNED !!! Steer clear . ”

“ Terrible customer service. ”

“ Had incomplete order. Phoned customer service on hold 45 minutes. Explained didn't have full order and told to wait as will come tomorrow. Explained paid for next day (today) and unclear why order has been split as should be 8x puppy food. 6 arrived. Advisor not helpful. Have to wait 14 days to complain. Terrible customer service. Will never use again. ”

“ The Range Customer Care can only be described as a Dead End !! Service has definitely gone here to die !! After no luck with numerous EMails I actually managed to speak to a Human , who promptly hung up on me !! I have now had enough I am trying to return the goods. ”

“ This had got to be some of the worst customer service and product quality I have ever received. ”

“ Think long and hard before placing an order with The Range!! Placed our order online, 1 email with an order number which means nothing when you're trying to find out when you item will be delivered. estimated del date 2nd April, email states 2nd-9th April which is fine, I'm now at 12th April with no update, no tracking, currently waiting to speak to customer service 1hr 20min waiting NO JOKE!! ”

“ Terrible company to get hold of. Avoid !! They make it easy to buy but literally impossible to do anything if things don't go right. I've now tried to contact them on eleven separate occasions and I've never got higher than number 40 in their queue. Really poor service from a poor company. ”

“ Order two lounge chairs on the 16th March got an email from The Range saying it was dispatched to the courier FedEx on the 18th of March .FedEx said they never received the order..rang customer service told me they would look into it but no response ..called today again said they would cancel the order and refund the money ..no explanation whatsoever ..very dissapointed ..won’t be shopping there again NEVER ”

“ Terrible customer service , late order not resolved - rang customer care number to no avail . Will never set foot anywhere near this store again. ”