The Range Reviews

“ Ordered garden staples to hold matting down only half the order contacted help desk 7 times but useless …no reply do not use the internet service as they are not capable of running it ”

“ Terrible service from buying online. Item arrive very badly damaged. Discount offererd was minimal. Returns process complicated. Customer service inadequate. Cannot ring them. ”

“ Absolutely disgusting I bought a over bed table and it's got a chip in it so requested to send it back and the customer service which is a bloody robot say I have to pay if it's over a certain weight to be collected then keeps sending you back to the beginning because apparently it's a third party and I can't seem to get any further and why the hell should I pay to send a damaged item back what a scam won't be buying anything again of these ”

“ I replied a further two times and having a different member of customer service reply to me each time asked to speak to a manager, this time no reply. ”

“ Avoid if you expect healthy plants and decent customer service. ”

“ Stayed in for a delivery specified between 4-5 pm. No show no way of contacting them they’ve not contacted me. Really frustrating won’t be using again rubbish customer service. Although the lady Carrie in the Bournemouth store was great ”

“ Stayed in for a delivery specified between 4-5 pm. No show no way of contacting them they’ve not contacted me. Really frustrating won’t be using again rubbish customer service. Although the lady Carrie in the Bournemouth store was great ”

“ Seeing the reviews I would say The Range pride themselves on shocking service, and from my experience it was only confirmed. ”

“ Do not buy from The Range I would give it zero if I could, no customer service call number for when you receive faulty goods only email which they don’t respond to. I ordered a barbecue the gas pipe on one of the rows was hanging off and very dangerous, The Range offered me £35 to keep it and bodge it, it’s a gas explosion waiting to happen no concern for safety or how dangerous this is. ”

“ I have messaged The Range customer services (the only way to contact them is via their message service) many times and to date have not received any replies. ”