The Range Reviews

“ Stayed in for a delivery specified between 4-5 pm. No show no way of contacting them they’ve not contacted me. Really frustrating won’t be using again rubbish customer service. Although the lady Carrie in the Bournemouth store was great ”

“ Stayed in for a delivery specified between 4-5 pm. No show no way of contacting them they’ve not contacted me. Really frustrating won’t be using again rubbish customer service. Although the lady Carrie in the Bournemouth store was great ”

“ Seeing the reviews I would say The Range pride themselves on shocking service, and from my experience it was only confirmed. ”

“ Do not buy from The Range I would give it zero if I could, no customer service call number for when you receive faulty goods only email which they don’t respond to. I ordered a barbecue the gas pipe on one of the rows was hanging off and very dangerous, The Range offered me £35 to keep it and bodge it, it’s a gas explosion waiting to happen no concern for safety or how dangerous this is. ”

“ I have messaged The Range customer services (the only way to contact them is via their message service) many times and to date have not received any replies. ”

“ I will never order from The Range on line again bad experience and lack of customer service I sent several messages on chat and several messages on email. ”

“ 6 weeks later I am still awaiting refunds as The Range combined with Furdeco seem completely unable to provide the advertised service. ”

“ Customer service appalling. 45 minutes trying to get authorisation to return an item for refund. Tried online chat. whatsapp and email. cotinually referred back to refund policy just going round in circles. i will never buy from The Range online again. ”

“ The Range is one of the worst companies I have ever dealt with, very very poor customer service. I ordered a sofa from them well over a month ago and so far it hasn’t not arrived and it suppose be delivery on the 0204/2026. Please don’t order from this company. ”

“ ZERO STARS!!!!! WORST online order system EVER!! No one to speak to in person and customer service team take so long to reply!!! I queried my delivery date as it was taking AGES and it did not arrive on the expected delivery date so I sent an email (as that's the only way to contact them). ”