The ROOT Brands Reviews

Name: The ROOT Brands
Address: 393 Nichol Mill Lane, Ste 250B, Franklin, Tennessee
Rating: 4.59

4.6 Rating 533 Reviews

98 %

of reviewers recommend The ROOT Brands

4.6

Based on 533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone

The ROOT Brands 5 star review on 24th May 2026

Lorri B

The ROOT Brands 5 star review on 23rd February 2026

Kurt E

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product and very fast delivery. Good job from the whole team. Thank you.”

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Posted 1 year ago

“Root Produkte sind einmalig und die Lieferung klappt gut”

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Posted 1 year ago

“I have lost complete confidence in this company as a whole. Whenever you use the email customer support it doesn't go well. When you call no one answers. It took me almost 2 weeks to resolve a product that I didn't receive. I'd run out of available space if I explained what happened. I find it terrible that products become unavailable form more than 8 months and no one can tell you when it will be back. The company should be transparent and have this information online. And now I see the packaging for the return of the Reno cream is significantly reduced from 4 oz. I wonder what the price will be. They use plastic containers and every other reputable company uses glass as we all know about the effects of plastic on any product. The prices of these products are not for the average person. And I wonder about their "Hollywood" connection, I bought into the idea that this was a patriotic company. Beyond disappointed.”

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Posted 1 year ago

“I have great comfort knowing I have the support of your products on hand in support of my wellness regimen.”

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Posted 1 year ago

“I got a product I didn't outright order. It was a RootPrime product that I wanted at a later date (September), but the order went through on Aug. 12 which is not the RootPrime shippment date. I can send the product back but at my expense. Not good.”

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Posted 1 year ago

“Ich nehme seit ca.paar Monaten die Produkte finde ich gut . Ich würde sie auch weiter empfehlen.”

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Posted 1 year ago

“Tolle Produkte, schnelle Lieferung, bin sehr zufrieden!”

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Posted 1 year ago

“Love this company. Products are unlike anything I've ever experienced. You feel the difference. The only constructive criticism I could give is there is no overnight shipping. But customer service is great. Love Root!”

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Posted 1 year ago

“I have been on cs, restore and relive greens for almost 3yrs. They have helped me so much!”

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Posted 1 year ago

“It works so good and I like these products very much.”

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Posted 1 year ago

“I love the ROOT Products. I was able to achieve improvements for myself and my animals and I am very grateful for this.”

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Posted 1 year ago

“Easy to order, I love all the many products I use. Love the information provided about the products. Great company and amazing Root team!”

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Posted 1 year ago

“We are very happy with the customer service; products delivery is like clock work; customer support in terms of answering questions, is excellent. We've only been using Root products for a few months, so it's a bit too early to report on the products themselves.”

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Posted 1 year ago

“Perfect, as always.”

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Posted 1 year ago

“Immer freundliche und sofortige Unterstützung bei Fragen, großartig!”

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Posted 1 year ago

“Quick response to my email and voice mail messages regarding bank error causing my Prime order payment from clearing my bank account.”

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Posted 1 year ago

“Der Service bei The Root ist schnell und effektiv. Die Bestellungen kommen schnell und zuverlässig. Die Produkte sind von hervorragender Qualität und Wirkung. Manchmal gelingt die Anmeldung mit PayPal als Zahlungsmittel nicht sofort, dass erfordert Geduld.”

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Posted 1 year ago

“Alles Bestens!”

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Posted 1 year ago

“Wie immer ein Genuss hier zu shoppen”

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Posted 1 year ago

“I use it for possible shedding and the restore is awesome. Simple said, I think it works so it is a win win.”

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Posted 1 year ago

The ROOT Brands is rated 4.6 based on 533 reviews