The Souled Store Reviews

2.8 Rating 288 Reviews

45 %

of reviewers recommend The Souled Store

Company Reviews

Questions

Metrics

2.8

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does The Souled Store resolve customer queries?

Helpful Report

(1 week ago)

Greater than 53% of reviewers feedback is The Souled Store takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

92.86%

Industry Average

“ I love purchasing from The Souled Store not just because of the variety of clothing they offer but also because of their impeccable customer service. They are so efficient, it's quite impressive! ”

- Tanmaya Mathpal

“ I've been a customer for years and have never been disappointed. The Souled Store consistently delivers high-quality products and excellent customer service. ”

- Pushap Raj

“ I've had a great experience with The Souled Store's customer service. They're always helpful and responsive. I once had an issue with my order, and they resolved it quickly and efficiently. ”

- Ajay Gogia

The Souled Store Reviews

Customer Service - Good