The Souled Store Reviews

Name: The Souled Store
Address: Tantia Jogani Industrial Premises, Opp Lodha Excelus, Jivraj Ramji Boricha Marg, Lower Parel East,, Mumbai, Maharashtra
Rating: 2.91

2.9 Rating 304 Reviews

47 %

of reviewers recommend The Souled Store

Company Reviews

Metrics

2.9

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

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“The products are really good and "The souled store" never fails to provide splendid customer service.”

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Posted 4 weeks ago

“Timely service, quality and trendy products. Love The Souled Store”

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Posted 1 month ago

“TSS nails it every time with top-notch product quality and super smooth customer experience! From quirky designs to timely support, shopping here always feels like a win. Total vibe!”

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Posted 1 month ago

“Excellent product with good fabric recently placed for my birthday”

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Posted 1 month ago

“The product was damaged, I ordered this product for an international trip n I just don't have the time to return it. My first n last order. My first experience was bad 😞”

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Posted 1 month ago

“Worst website ever with even worst customer care”

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Posted 1 month ago

“Very happy”

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Posted 1 month ago

“Absolutely amazing designs and quality. Wow experience”

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Posted 1 month ago

“The collections and quality of the products are amazing.”

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Posted 1 month ago

“Very nice products”

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Posted 1 month ago

“The Kalyug Tshirt I ordered is amazing, the quality and fit are top notch and I'm in love with the feel of the shirt.”

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Posted 1 month ago

“Bought clothes from here, terrible quality, the fabric is itchy, and it didn't even last one wash without the strings fraying out.”

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Posted 2 months ago

“I love shopping from here. The quirky packaging and handwritten note made my day! These are the small little things I appreciate about this brand.”

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Posted 2 months ago

“I love shopping from this brand. I received my t-shirt yesterday. It is the same as the picture and looks really good, and the best part is that I got 250 rupees off!!”

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Posted 2 months ago

“I wasn’t expecting the t-shirt to be this soft! I love it, it's super comfy and fits perfectly! And It might be the coolest tshirt in my wardrobe.”

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Posted 2 months ago

“I'm really impressed by the quality! I got a Marvel hoodie, and it feels so warm and cozy. It's worth every penny, especially in winter.”

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Posted 2 months ago

“The customer services are pathetic . I have been trying to just exchange the item and get a size up. The delivery guy takes the parcel and then next day returns it back and says Madam the return is not accepted.He said I don’t know the reason. Its just all chaos and time waste. A common problem with small businesses.”

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Posted 2 months ago

“Bewakoof banane ki machine hai..plz don't buy any of their products”

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Posted 5 months ago

“Plz don't make a mistake of buying any product online bcoz their exchange services and policy is fraudulent”

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Posted 5 months ago

“Probably,they should change the name to "The Soiled Store"as there is nothing soulful here”

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Posted 5 months ago

The Souled Store is rated 2.9 based on 304 reviews