The Souled Store Reviews

Name: The Souled Store
Address: Tantia Jogani Industrial Premises, Opp Lodha Excelus, Jivraj Ramji Boricha Marg, Lower Parel East,, Mumbai, Maharashtra
Rating: 2.91

2.9 Rating 304 Reviews

47 %

of reviewers recommend The Souled Store

Company Reviews

Metrics

2.9

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

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“Received an absolutely third rate parcel...wasn't expecting it since my previous experience was very satisfactory”

Helpful Report

Posted 5 months ago

“I purchased their quilted puffer twilight jacket and I am pleasantly surprised at the quality and fit. It is quite heavier than expected and the material is thick. It fits me perfectly just as I like it. This jacket works like a dream for me. Very happy with the purchase and will definitely go back to get some more stuff again.”

Helpful Report

Posted 5 months ago

“The souled store lure people with false advertisements about Membership Wednesday. Despite purchasing stuff, they don't provide prizes and simply turn down requests by saying customers are randomly selected. Whenever, customers file a complaint or concerns, their customer experience team are least interested in pleasing paying members or even supporting them which are spending money to support their business. Even the prices of their stuff is going higher and quality is not that great whereas there are other competitive stores offering better design and value for money. I would stay away from this company which do not care for supporting customers.”

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Posted 6 months ago

“Loved the cloths - I have purchased many a times and they never failed me Best store and best in value for the money”

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Posted 6 months ago

“The products are of top quality, but the only issue is their refund process and slow customer service.”

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Posted 8 months ago

“Staff engage in fraudulent misselling with fake offers!!”

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Posted 9 months ago

“Excellent Quality: The quality of the materials and stitching is top-notch. My t-shirts from Souled Store have held up incredibly well after multiple washes.”

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Posted 9 months ago

“Affordable Prices: The prices are very reasonable for the quality of the products. I've found some great deals on their website.”

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Posted 9 months ago

“Attention to Detail: You can tell that Souled Store pays attention to the smallest details in their products. The finishing touches are always perfect.”

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Posted 9 months ago

“Loyal Customer Base: I've been a loyal customer of Souled Store for years. Their products never disappoint.”

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Posted 9 months ago

“Overall Satisfaction: I'm extremely satisfied with my purchases from Souled Store. They consistently exceed my expectations”

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Posted 9 months ago

“The quality of the materials used in Souled Store's clothing is excellent. They feel durable and long-lasting.”

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Posted 9 months ago

“Their return policy is fair and easy to follow.”

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Posted 9 months ago

“The shipping was incredibly fast, and I received my order within a few days.”

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Posted 9 months ago

“The Souled Store community is amazing! I've connected with so many like-minded people through their social media channels.”

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Posted 9 months ago

“I absolutely love the unique designs and quality of the merchandise at Souled Store. Their t-shirts are super comfortable and the prints are vibrant.”

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Posted 9 months ago

“Everything about Souled Store is fun and quirky! From their playful designs to their clever slogans, they never fail to put a smile on my face. It’s a brand that truly understands its customers!”

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Posted 9 months ago

“Fun and Quirky Everything about Souled Store is fun and quirky! From their playful designs to their clever slogans, they never fail to put a smile on my face. It’s a brand that truly understands its customers!”

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Posted 9 months ago

“Excellent Customer Service I had a great experience with customer service at Souled Store! They were responsive and helped me with my queries quickly. It’s nice to know they care about their customers.”

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Posted 9 months ago

“Fantastic Prints The prints on the T-shirts are vibrant and eye-catching! I love how the colors pop, and they don’t fade after washing. It’s clear they use high-quality inks and materials. 5. Fast Delivery I was pleasantly surprised by how fast my order arrived! The delivery was quicker than expected, and everything was neatly packaged. I’ll definitely be shopping”

Helpful Report

Posted 9 months ago

The Souled Store is rated 2.9 based on 304 reviews