The Souled Store Reviews

Name: The Souled Store
Address: Tantia Jogani Industrial Premises, Opp Lodha Excelus, Jivraj Ramji Boricha Marg, Lower Parel East,, Mumbai, Maharashtra
Rating: 3.00

3.0 Rating 327 Reviews

49 %

of reviewers recommend The Souled Store

Company Reviews

Metrics

3.0

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service”

Helpful Report

Posted 3 weeks ago

“Customer service and prices”

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Posted 1 month ago

“Fair pricing and really awesome customer support. Helped me a promptly with my refund issue. Really satisfied overall with the service and products”

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Posted 1 month ago

“V.good product”

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Posted 1 month ago

“I’ve always had a great experience shopping with The Souled Store! ✨ The quality of their products is excellent, super comfortable, and exactly as shown on the website. The designs are unique and trendy, which makes them stand out from other brands. Their customer service team is also very responsive and helpful whenever I’ve had a query. Deliveries are smooth and well-packaged, and overall the whole shopping process feels easy and reliable.”

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Posted 1 month ago

“I recently bought a varsity jacket from The Souled Store and I’m really impressed! 👌 The quality is top notch, the fit is perfect, and the detailing is amazing. What made it even better was the delivery —I had ordered it for my birthday and it arrived earlier than expected, which made my day extra special. Thankyou so much Souled Store🎂✨”

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Posted 1 month ago

“Absolutely amazing collection”

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Posted 1 month ago

“they are best in resolving the problems”

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Posted 1 month ago

“Awesome product and great customer service”

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Posted 1 month ago

“Awesome design, excellent customer support, and a great 30-day return policy”

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Posted 1 month ago

“The souled store customer experience team is top notch and always there to help!! Keep up the good work!!”

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Posted 1 month ago

“delivery was hassle free and quick”

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Posted 1 month ago

“The Souled Store never fails to impress! Great quality, super comfy fits, and prints that last. Their quirky pop culture collections always keep my wardrobe fresh and fun.”

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Posted 1 month ago

“The Souled Store has always been a gem and has given me variety of clothes. Along with timely discounts.”

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Posted 2 months ago

“I had a very good experience with The Souled store. Fast delivery and good support from the brand. Keep it up!”

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Posted 2 months ago

“its a great brand, i really liked the products and it also looks very cool and aesthetic.”

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Posted 2 months ago

“Good Collection and pretty much great service”

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Posted 2 months ago

“The products are really good and "The souled store" never fails to provide splendid customer service.”

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Posted 4 months ago

“Timely service, quality and trendy products. Love The Souled Store”

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Posted 4 months ago

“TSS nails it every time with top-notch product quality and super smooth customer experience! From quirky designs to timely support, shopping here always feels like a win. Total vibe!”

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Posted 4 months ago

The Souled Store is rated 3.0 based on 327 reviews