The Souled Store Reviews

Name: The Souled Store
Address: Tantia Jogani Industrial Premises, Opp Lodha Excelus, Jivraj Ramji Boricha Marg, Lower Parel East,, Mumbai, Maharashtra
Rating: 3.07

3.1 Rating 340 Reviews

51 %

of reviewers recommend The Souled Store

Company Reviews

Metrics

3.1

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very nice experience with souled store. Also, the products are really nice.”

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Posted 22 hours ago

“I ordered some apparels which were delivered on time and their quality met my expectations”

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Posted 1 week ago

“Cool stuff and designs, love it”

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Posted 1 week ago

“best quality and service🤌🏻🩷”

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Posted 1 week ago

“Great help”

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Posted 1 week ago

“I'm a big fan of your collections. I bought an Oversized T-shirts and got it delivered in just 3 days. Thank you for the early delivery.”

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Posted 3 weeks ago

“I recently bought the Urban Blaze Mocha from The Souled Store, and I'm seriously impressed! The color is rich and classy - exactly the kind of subtle yet stylish shade I was looking for. The fabric feels soft, breathable, and really comfortable for all-day wear.”

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Posted 3 weeks ago

“I had purchased purchased products from Souled store and the product quality is very good.”

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Posted 3 weeks ago

“Reached out to the customer support regarding quick delivery. The agent informed they will try to deliver the order with priority. The order was supposed to be delivered on 26th, but I got it today. Thank you souled store for making my day amazing.”

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Posted 3 weeks ago

“No 1 brand for pop culture, material and quality of the product is too good. Customer experience team also responds quickly and put their best efforts to help out with Concern.”

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Posted 4 weeks ago

“great service really loved it!!”

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Posted 4 weeks ago

“The customer service team is excellent and informative. From the prompt responses to inquiries, the professionalism with which they handle concerns, to the extra mile they go to ensure a positive shopping experience, the bar is truly set high.”

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Posted 1 month ago

“I recently ordered a boxer, and it was delivered on time—well before the expected delivery date. I’m extremely happy with the quality and truly love The Souled Store’s collection. I’m definitely looking forward to exploring more exciting products!”

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Posted 1 month ago

“Best service”

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Posted 2 months ago

“Customer service and prices”

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Posted 2 months ago

“Fair pricing and really awesome customer support. Helped me a promptly with my refund issue. Really satisfied overall with the service and products”

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Posted 3 months ago

“V.good product”

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Posted 3 months ago

“I’ve always had a great experience shopping with The Souled Store! ✨ The quality of their products is excellent, super comfortable, and exactly as shown on the website. The designs are unique and trendy, which makes them stand out from other brands. Their customer service team is also very responsive and helpful whenever I’ve had a query. Deliveries are smooth and well-packaged, and overall the whole shopping process feels easy and reliable.”

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Posted 3 months ago

“I recently bought a varsity jacket from The Souled Store and I’m really impressed! 👌 The quality is top notch, the fit is perfect, and the detailing is amazing. What made it even better was the delivery —I had ordered it for my birthday and it arrived earlier than expected, which made my day extra special. Thankyou so much Souled Store🎂✨”

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Posted 3 months ago

“Absolutely amazing collection”

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Posted 3 months ago

The Souled Store is rated 3.1 based on 340 reviews