The Souled Store Reviews

Name: The Souled Store
Address: Tantia Jogani Industrial Premises, Opp Lodha Excelus, Jivraj Ramji Boricha Marg, Lower Parel East,, Mumbai, Maharashtra
Rating: 3.07

3.1 Rating 340 Reviews

51 %

of reviewers recommend The Souled Store

Company Reviews

Metrics

3.1

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they are best in resolving the problems”

Helpful Report

Posted 3 months ago

“Awesome product and great customer service”

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Posted 3 months ago

“Awesome design, excellent customer support, and a great 30-day return policy”

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Posted 3 months ago

“The souled store customer experience team is top notch and always there to help!! Keep up the good work!!”

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Posted 3 months ago

“delivery was hassle free and quick”

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Posted 3 months ago

“The Souled Store never fails to impress! Great quality, super comfy fits, and prints that last. Their quirky pop culture collections always keep my wardrobe fresh and fun.”

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Posted 3 months ago

“The Souled Store has always been a gem and has given me variety of clothes. Along with timely discounts.”

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Posted 3 months ago

“I had a very good experience with The Souled store. Fast delivery and good support from the brand. Keep it up!”

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Posted 3 months ago

“its a great brand, i really liked the products and it also looks very cool and aesthetic.”

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Posted 4 months ago

“Good Collection and pretty much great service”

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Posted 4 months ago

“The products are really good and "The souled store" never fails to provide splendid customer service.”

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Posted 6 months ago

“Timely service, quality and trendy products. Love The Souled Store”

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Posted 6 months ago

“TSS nails it every time with top-notch product quality and super smooth customer experience! From quirky designs to timely support, shopping here always feels like a win. Total vibe!”

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Posted 6 months ago

“Excellent product with good fabric recently placed for my birthday”

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Posted 6 months ago

“Very happy”

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Posted 6 months ago

“Absolutely amazing designs and quality. Wow experience”

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Posted 6 months ago

“The collections and quality of the products are amazing.”

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Posted 6 months ago

“Very nice products”

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Posted 6 months ago

“The Kalyug Tshirt I ordered is amazing, the quality and fit are top notch and I'm in love with the feel of the shirt.”

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Posted 7 months ago

“I love shopping from here. The quirky packaging and handwritten note made my day! These are the small little things I appreciate about this brand.”

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Posted 7 months ago

The Souled Store is rated 3.1 based on 340 reviews