The Souled Store Reviews

Name: The Souled Store
Rating: 2.90

2.9 Rating 298 Reviews

46 %

of reviewers recommend The Souled Store

Company Reviews

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Metrics

2.9

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being a member at The Souled Store comes with great perks like early sale access and member-only discounts. It's definitely a smart choice for regular shoppers.”

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Posted 10 months ago

“Souled store is an app that has a unique style I mean have you even looked the deadpool backpack, the sneakers sooo coooolll”

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Posted 10 months ago

“The Souled Store offers great prices without compromising on quality. It's rare to find such excellent merchandise at such affordable rates.”

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Posted 10 months ago

“Quick and reliable delivery is one of The Souled Store's strengths. My package arrived promptly, which is perfect for those last-minute gift purchases.”

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Posted 10 months ago

“Exceptional service from Anuj Lavania from the DB Mall souled store location in Bhopal . I live in the US and wanted to order a couple of t shirts from your store so that my friend who was visiting could pick it up on his return. Anuj’s attention to detail and genuine enthusiasm made my shopping experience truly enjoyable. He went above and beyond to help me procure all my t shirts, placed the order for me from the warehouse to the store location as shipping it to my friends residence could be delayed due to unforeseen issues and a store pick up Was more guaranteed considering the tight timelines. He was prompt in following up regarding my order and kept me posted with responses and updates whenever I checked. Even when he was out of working hours, he coordinated and helped. That shows amazing commitment and gold standard customer service! Always a souled store fan and now with this kind of customer service, you guys have my loyalty and recommendation for life, thanks to his outstanding assistance!”

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Posted 1 year ago

“The collection of clothes is really good and the prices are also reasonable. Like the fitting and the fabric too.”

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Posted 1 year ago

“I purchased t-shirts from souled store. the quality was good enough. I got them at reasonable prices. Overall experience was pretty good.”

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Posted 1 year ago

“I buy a lot from The Souled Store. I like the products as the quality of the products are very good, they are trendy at the same time. The customer experience is very interactive and their approach in dealing with the customers is very nice. All the Best!”

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Posted 1 year ago

“i have shopped for 3 joggers, 5 t-shirts (for myself and as gifts) and a jacket over the course of a year and here's what i would say -the designs are good - delivery was fast(2 days for me) - return was also fast(almost 3 days) - the quality could be a lot better for some products (jackets and windcheaters) - joggers were of slick design and awesome quality (easily a 10/10) - a little overpriced but wait for festivals and buy a membership if you wanna shop frequently and you are good to go”

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Posted 1 year ago

“Hvaing evreythin you want, this is the best place to shop online!”

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Posted 1 year ago

“Coming with experience shopping in US, I must admit I am super impressed with Souled Store online. Return process was extremely easy, just make sure you save the package the items came in. Refund goes back to your choose of either back to original payment or store credit. I was forced to try different sizes since I was not sure about the fitting. I am now exploring into boxers and other items on the store sites I would recommend this store.”

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Posted 1 year ago

“It was a amazing place and The staff was very nice and knew about everything like Harry Potter,Marvel etc.My favourite part the mirror they had made it look like the wanted poster in Harry Potter so it was like you were wanted!”

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Posted 2 years ago

“Wonderful collection & helpful staff!”

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Posted 2 years ago

“The quality of fabric is top notch and print is also remarkable , I don't know why people are giving bad reviews”

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Posted 2 years ago

“Good quality products, are same as shown. Should add more products like shoes and formal wearing.”

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Posted 3 years ago

“I dont know why there are bad reviews of souled store. Based on reviews, first i thought i wont buy. But then on second thoughts, something told me i should atleast try. First of all i received amazing products, packing was also super nice. The colors were amazing and quality of product was very good. The cloth was soft, i went for 100% cotton so it feels amazing!! Thanks to souled store!”

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Posted 3 years ago

“I like what they do. Overall not bad. U can always go and check what is their latest catalog.”

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Posted 3 years ago

“Ordered a Tshirt sometime back, though the delivery was a week late but the product was awesome exactly what i was looking for. Quality is good but still can work on delivery:)”

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Posted 3 years ago

“The quality is very good. Prices are a bit high, but it's worth.”

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Posted 3 years ago

“Contrary to the reviews I received a very early delivery of my order and the quality is one of the best ever I have ordered online.The sizewise fit and overall quality is very very good and looks exactly how it is represented in the images . Keep it up The Souled Store.. looking forward to more merchandise from the TSS.”

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Posted 3 years ago

The Souled Store is rated 2.9 based on 298 reviews