The Souled Store Reviews

Name: The Souled Store
Address: Tantia Jogani Industrial Premises, Opp Lodha Excelus, Jivraj Ramji Boricha Marg, Lower Parel East,, Mumbai, Maharashtra
Rating: 3.11

3.1 Rating 357 Reviews

52 %

of reviewers recommend The Souled Store

Company Reviews

Metrics

3.1

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Souled Store has a fantastic variety of clothing and accessories. From casual wear to fandom merchandise, they have it all. The best part is that they offer stylish products at affordable prices without compromising on quality. I’ve never been disappointed with anything I’ve purchased from here!”

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Posted 1 year ago

“I enjoy this app's membership plan! Being a member is a blessing in disguise because I can obtain exclusive discounts and speedier delivery of my goods through the app!”

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Posted 1 year ago

“The souled store has the recent and trendy designs. All the superhero merchandise are available on the app.”

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Posted 1 year ago

“The Souled Store does a great job of curating outfits. Their styling suggestions are always on point and inspire me to create new looks.”

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Posted 1 year ago

“If you're looking for something different, The Souled Store is the place to go. Their unique designs ensure you'll find items that aren't available anywhere else.”

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Posted 1 year ago

“The Souled Store does a great job of curating outfits. Their styling suggestions are always on point and inspire me to create new looks.”

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Posted 1 year ago

“Being a member at The Souled Store comes with great perks like early sale access and member-only discounts. It's definitely a smart choice for regular shoppers.”

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Posted 1 year ago

“Souled store is an app that has a unique style I mean have you even looked the deadpool backpack, the sneakers sooo coooolll”

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Posted 1 year ago

“The Souled Store offers great prices without compromising on quality. It's rare to find such excellent merchandise at such affordable rates.”

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Posted 1 year ago

“Quick and reliable delivery is one of The Souled Store's strengths. My package arrived promptly, which is perfect for those last-minute gift purchases.”

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Posted 1 year ago

“Exceptional service from Anuj Lavania from the DB Mall souled store location in Bhopal . I live in the US and wanted to order a couple of t shirts from your store so that my friend who was visiting could pick it up on his return. Anuj’s attention to detail and genuine enthusiasm made my shopping experience truly enjoyable. He went above and beyond to help me procure all my t shirts, placed the order for me from the warehouse to the store location as shipping it to my friends residence could be delayed due to unforeseen issues and a store pick up Was more guaranteed considering the tight timelines. He was prompt in following up regarding my order and kept me posted with responses and updates whenever I checked. Even when he was out of working hours, he coordinated and helped. That shows amazing commitment and gold standard customer service! Always a souled store fan and now with this kind of customer service, you guys have my loyalty and recommendation for life, thanks to his outstanding assistance!”

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Posted 1 year ago

“The collection of clothes is really good and the prices are also reasonable. Like the fitting and the fabric too.”

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Posted 2 years ago

“I purchased t-shirts from souled store. the quality was good enough. I got them at reasonable prices. Overall experience was pretty good.”

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Posted 2 years ago

“I buy a lot from The Souled Store. I like the products as the quality of the products are very good, they are trendy at the same time. The customer experience is very interactive and their approach in dealing with the customers is very nice. All the Best!”

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Posted 2 years ago

“i have shopped for 3 joggers, 5 t-shirts (for myself and as gifts) and a jacket over the course of a year and here's what i would say -the designs are good - delivery was fast(2 days for me) - return was also fast(almost 3 days) - the quality could be a lot better for some products (jackets and windcheaters) - joggers were of slick design and awesome quality (easily a 10/10) - a little overpriced but wait for festivals and buy a membership if you wanna shop frequently and you are good to go”

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Posted 2 years ago

“Hvaing evreythin you want, this is the best place to shop online!”

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Posted 2 years ago

“Coming with experience shopping in US, I must admit I am super impressed with Souled Store online. Return process was extremely easy, just make sure you save the package the items came in. Refund goes back to your choose of either back to original payment or store credit. I was forced to try different sizes since I was not sure about the fitting. I am now exploring into boxers and other items on the store sites I would recommend this store.”

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Posted 2 years ago

“It was a amazing place and The staff was very nice and knew about everything like Harry Potter,Marvel etc.My favourite part the mirror they had made it look like the wanted poster in Harry Potter so it was like you were wanted!”

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Posted 3 years ago

“Wonderful collection & helpful staff!”

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Posted 3 years ago

“The quality of fabric is top notch and print is also remarkable , I don't know why people are giving bad reviews”

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Posted 3 years ago

The Souled Store is rated 3.1 based on 357 reviews