The Warehouse Reviews

“ Totally disgusted. You have charged me $20.76c to deliver two items. A dogs bed and a stainless steel drink bottle. TOTAL RIP OFF!!! The delivery cost was almost as much as the dog bed. ”

“ Still waiting for an order online for delivery. 4-6 business days for delivery is too long . It would have been quicker getting it shipped from Australia. Never again . The birthday has been missed .Fish Pond here I come . ”

“ Ive now sent dozens of emails which i usually get an automated response then 24 hours later i get a reply saying i need to give courier another 48 hours to allow delivery. ”

“ The online shopping service is bad never again shopping online they ship your stuff individually or partly it's really annoying don't know why it's hard to send it all at once the delivery sucks it doesn't come when expected ”

“ Ordered a tv 29th November for delivery auckland. 13th December I'm told it's coming from Ashburton and is still in Christchurch. It's a gift for my brother who has been seriously ill in hospital. When I asked if he will receive by Christmas they were non commital. Never again Warehouse, too stressful for me ”

“ Do not buy anything online off these frauds. They'll take your money for items they don't have in stock. Extremly hard to communicate with and unhelpful and incompetently run. TV purchased online 25/10/21. Money taken that day today is 18/11/21 and no TV, No timeframe for delivery, no explanations and you can only communicate with them through their facebook page. Meanwhile can't buy off anyone else because they still have my money. ”

“ Very , very bad customer service, package did not turn up , paid for next day delivery, poor customer service, only wanted postage refund but no joy, never again will I buy from this company ”

“ There was no delivery today Fri 3 Sep and only half the order has been delivered so far. ”

“ Protip: order from kmart for online delivery versus The Warehouse. ”

“ I ordered the Ionic hairbrush in October 2020 and 4 months later I have still not gotten the brush or even a reply to the 3 emails I have sent requesting answers about delivery date. The brush is paid for so I feel totally ripped off. Will never order from the wearhouse family again!! ”