The Warehouse Reviews

2.1 Rating 242 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.41%
Industry Average
Sent an image via printicular to The Warehouse Matamata and was most impressed that they bothered to call me (within an hour of the order being placed) to let me know there would be a delay due to ink and check how quickly I required the item. Thanks guys Great Service :)
posted 1 year ago - Anonymous
Have just had the best shopping experience again at your Queenstown branch, - many thanks to Jodi today for going above & beyond helping my elderly mother with her furniture purchase. Any business is only as good as the people the customer deals with… Well done Jodi & many thanks for your kind, cool & awesome service! Give that girl a pay rise!!
posted 1 year ago - Rachael Wilson
Pleasant and helpful service at Balclutha warehouse today, staff couldn’t be more helpful 👍
posted 1 year ago - Anonymous
Dylan at the print shop 5 star service.
posted 1 year ago - Anonymous
Thank you so much Tamara M for your amazing customer service.
posted 2 years ago - Anonymous
The Warehouse Papamoa…Maddison is such a gem so helpful, kind and considerate. After trying three stores previously & getting not very good customer service over the phone this little beauty Maddison was such a delight to deal with I honestly can’t wait to go into papamoa store because of her. She’s Such an asset to The Warehouse.✨
posted 2 years ago - Carolina Roe
I have shopped at The Warehouse for many years now and have been a customer in Botany and also in Pakuranga. I have only experienced good things as godd value for money, good products,friendly customer service always willing to help and some even going out of their way to help.They are very good on the phone.
posted 2 years ago - Creative Girl
This review is for two Warehouse employees that went above and beyond with their service - BREI from the Bell Block branch in New Plymouth and ANTHONY at customer services Sylvia Park, Auckland. Each employee enabled the facilitation of transferring a VERY hard to find outdoor seating set from Taranaki to Auckland. Their hard work is very much appreciated - well done guys!
posted 2 years ago - Cj D
your service is always great and you ho the extra mile for your customers.
posted 2 years ago - Sheree Heath
Recommend to Everybody!! Auckland is on Level 4 lockdown n the Communications, service throughout n clothing was EXCELLENT!! AAAAAAAAAA++++++++++ Great Team Effort The Warehouse Team ♡
posted 2 years ago - Ma