"The Writers Tree failed to honor the Service Agreement when I agreed to their marketing program in April 12, 2023. I began with a reasonably priced market plan and was escalated to the Gold Package. This included a 100% money back guarantee. The package, which cost $4499 included a plethora of marketing items and the sale of 3400 of my books in the next 6 months. \r\n The package included a website, Amazon advertising, and distribution of the books to bookstores, online bookstores, libraries and more. I then was talked into going to the platinum package for an additional $4800. I was then told I needed to have the book copyrighted to the tune of $500 (actual cost $45.00 at the copyright office). Then I needed to pay $500 for hosting and a domain for the website that was included in the original gold package (which evidently included a website but not a live one). Then I paid $200 for chat for the website (which has never worked) and then paid to have payment integration on the website, which also never worked. I was then told I had to pay $15,840 for the printing of the 3400 books. Never was that mentioned prior to getting the invoice. I was then escalated to the Platinum Package which was to distribute 8000 books over a year, costing $7600. Payments for all the services I was charged escalated to over $60,000. But, payments, in excess of $100,000 were to start in September and be paid over 6 months. I could live with that. But that never happened. My year contract is over and I have not seen one penny from this company. \r\nNumerous emails and telephone calls requesting they honor the 100% money-back guarantee has fallen on deaf ears. They keep promising me the money on Friday, but 7 months of Fridays have passed and I received no money. My credit rating is in shambles, my business is destroyed and it is very evident The Writers Tree has no intention of paying the money they owe me."