“I really love the style, fit and color/pattern of the clothing, however the fabric is very cheap and see through on most styles. It’s disappointing because I wanted to keep everything I’ve returned because of the fit and style, but I just couldn’t justify the price for synthetic fabrics that required additional under garments to off set the transparency. Three Bird Nest, if you upgrade to natural (cotton, linen, bamboo, etc.), opaque fabrics - I’m SO in!”
Hi Megan! Thank you so much for providing this feedback. We do have items that are mostly if not 100% cotton! We also carry Linen and Satin items as well! If you have any other questions, feel free to email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to point you in the direction of these items!
“Not very happy actually;-( I’ve ordered several things over the years and this one time I order a size too big! I wanted to return it for a larger size and they want me to pay shipping to exchange it! So I will not be ordering from this company any longer! Very disappointed;-(”
Hi Susie,
Thank you for taking the time to leave a review on the Call It Comfort Tee Dress in Camo. We're sorry that it wasn't the perfect fit! We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
Thank you very much for your valuable feedback regarding our returns process.
Three Bird Nest is a smaller business and while we try our best to reduce the cost and impact to our customers, our returns ultimately result in a $7.95 fee deducted from the overall refund.
As our company grows, this is definitely an area we look to revisit and your feedback regarding the returns process is extremely appreciated. It truly does help us grow and focus on the policies that impact our customers the most. If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“Sent a dress back which was rec'd by your shipping dept on 7/13, order #TBN863006. USPS #9505 5103 4516 3189 5513 23. It 's been almost 2 wks and I have not received a refund! Why not? Where is my refund?? Because of that I have to give a poor rating, sorry.”
Hi Edward! We are so sorry to hear about any delay getting your return processed! one of our customer service agents has now reached out to you via email to get this resolved. Thank you!
“I don’t love the pants. I was expecting something very different based on details and reviews. I just don’t have the energy to return the items. I was really hoping I would like the products because everything I see on my FB feed looks great.”
“Love the clothing options and styles, shopping on the website was a breeze, however not just one, but two of the items I received had visible flaws on them. It’s too much of a hassle to return (I’m a busy mom of a toddler and a baby) otherwise I would have returned them. Hoping the next time I purchase I won’t have this same issue. Thanks so much for your time.”
“Quality of the Jean jacket wasn't great and the sizing is huge. I'm very petite and ordered a small and or extra small in everything and it was all still too big.”
Hi Shantel,
We sincerely apologize for the inconvenience!
Many of our items are sized oversized or run larger than their letter name typically indicates for the authentic bohemian look. We recommend choosing a size based on the measurements in the item's description instead of what the letter size normally means.
Please reach out to us if you have any questions or concerns. We hope you have a wonderful day!
“The jumpsuit is way too big for me but the material is very nice I ordered based on the size chart I have not worn it would love the same one in a medium but your site says out of stock and shipping this one back to you is too expensive from Canada I will re think”
“The clothing loons different than the pictures, fit was off, cheap fabric looks like it was made in China, and way overpriced. Like $70 CAD for a T shirt that has holes in it and looks like I got from the thrift store. Also, the return policy makes it so you have to pay out of pocket to send it back without any guarantee of refund. Not to mention when I first tried to order from them, my package was lost completely, which they did refund, but just overall really poor quality company.”
“From the pictures, I imagined these pants to be completely different. The charcoal color I wanted and got, looks very drab, compared to the pictures. And the pants are very heavy and warm. I didn't expect this at all. The cute stripe on the outside of the pant legs is hardly noticeable in real life. All in all, I'm pretty disappointed.”
“The website keeps nonstop emailing me for a review. Honestly I don’t have a great review of the product so they should probably stop asking. The sweater is beautiful, but for the astronomical price I personally don’t think that it should catch on everything that you walk by. I would not recommend.”
Hi Sarah! We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“The shirt was poor quality I thought it would be better material and the hoodie dress was bigger than I expected I washed and dried it and it’s still too big”
“I will write a review once I receive my refund. I have sent two emails with no response. This does not look good for your company. Please let me know when I can expect my refund.
Thank you.”
Hello Sharon! We've confirmed your return has been received, and issued its refund, for which you should receive a notification shortly.
Please let us know if there's anything else we could help you with!
“Clothes are nice, but you can’t trust the availability of their items. After 2 weeks I had to email asking why my items had not been shipped, and then received multiple emails stating only part of the items were sent. Unfortunate.”
“I was hoping to love the items I purchased but unfortunately the sizing isn't right and to return I would need to spend more $ for shipping plus duty for the replacements. Therefore it's not worth the exchange so I am left with items that don't fit.”
“The return service was frustrating, the address I returned the clothing to was obsolete.I was very pleased with the agent that helped me resolve this, 5 stars for that.
The clothing was very poor quality and the sizing was really off. I ordered small which is what size I am for most styles. The clothing was huge. I can't say I will re-order.”
“HUGE I typically wear a women's large, I ordered small from this company and I'm drowning in the shirts and have to knot them to fit... kind of frustrating for the cost I paid to not feel comfortable in the shirts I ordered.”
“Horrible delivery wait. Out of stock items always at sale time. Customer service is non existent nor helpful when they do respond. I was a good customer’ till recently.Unfortunately. Buyer beware”
