Thrifty Propane Reviews

1.5 Rating 8 Reviews
13 %
of reviewers recommend Thrifty Propane
1.5
Based on 8 reviews
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Anonymous
Anonymous  // 01/01/2019
best value. used it for years
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Posted 11 months ago
Now bankrupt....
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Posted 1 year ago
What a joke! Waited months for propane Delivery and finally canceled. I called Valley propane and they made a delivery before the end of the afternoon the same day
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Posted 1 year ago
On 12-13 -2021, I purchased a 500gal. propane tank with all the installation essentials from Thrifty for $3593.11, which Thrift withdrew from one of my bank accounts. Thrifty gave me a 6–8-week delivery and installation time frame which kept being extended by thrift because "we are currently unable to get tanks" and they didn't know when the tanks would be available. On 5-4-2022, after six months of the same uncertainty, I canceled the order through Ariane (the Thrifty rep. who was handling my acct at that time). Ariane said, "the $3593.11 would be returned to my bank account but could take up to 30 days to process. As of today (7-22-2022), no deposit to my bank account has been made by Thrifty. The BBB in Ohio petitioned Thrifty with no resolution from Thrifty. I was advised to contact the Attorney General's office in Ohio which is the state where Thrifty's business is located. The Ohio AG's office has numerous cases involving Thrifty. Do not do business with this company. It appears that they are thieves.
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Posted 1 year ago
Absolutely the worst company to deal with. I have been trying to use my prebuy since February and they keep putting me Off and when I finally do get a delivery is a partial delivery. Deliveries usually Take 30-45 days. I get no communication and broken promises. It’s practically Criminal.
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Posted 1 year ago
THRIFTY PROPANE TAKES ALL YOUR $ IF YOU'RE PREBUY BUT WILL ONLY DELIVER 100 GALLONS AND TAKES OVER A MONTH TO DELIVER. POOR COMPANY. USE TO BE GOOD NOT NOW. REGULAR CUSTOMERS GET THEIR TANKS FULL.
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Posted 1 year ago
I was a previous employee, The owner Bill Maloof aka (consultant) was the owner of a previous propane company called Level Propane. He was sued and in a court of law is not allowed to deliver propane to residential houses EVER! The company is in his wifes name Angela Maloof, but don't be fooled he runs the company. He is a very devious man and will screw over his mother given the chance. I would not deal with this company ever. You should look up all the lawsuits against the Maloofs before you decide to give them your money. They will take your money but getting fuel in winter is difficult because of many delivery issues (trucks pulled from the junkyard and used for delivery or not enough money to buy propane to fill customers tanks). If you are a current customer and have a pre-buy they have 15 business days to deliver your propane or you can call the Attorney General and they will be fined. Now the way they work around that is they will deliver 100 gallons and have you call in again to come back out which gives them another 15 days to get more propane to you. If you do not have a pre buy and place an order they have 5 business days to fill your tank or you can call the Attorney General. They can get fined up to $ 1,000 per complaint. Complaints will get their attention. If you look at the BBB complaints they have dodged many complaints this year saying that drivers had covid and they could not cover the territory that is total BS no driver for the company has had covid. Just use your common sense, read the reviews and save yourself a big headache, go somewhere else.
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Posted 2 years ago
I have been a customer of thrifty for quite some time three weeks ago I called a order in and I haven’t received a fill and I called them and couldn’t talk to anyone just leave a message I did and no return call I don’t know why they treat people like this I had to call another propane company And I got service the same day
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Posted 5 years ago
Thrifty Propane is rated 1.5 based on 8 reviews