Ticket Arena CS Reviews

Name: Ticket Arena CS
Address: 31-32 Park Row, Leeds
Rating: 4.61

4.6 Rating 334 Reviews

91 %

of reviewers recommend Ticket Arena CS

Company Reviews

Questions

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row
Leeds
LS1 5JD

Write Your review

Tell us how Ticket Arena CS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is literally failing to communicate with customers, causing much undue stress. Do not buy from this company! I will not make the mistake again.”

Helpful Report

Posted 2 years ago

“I was unable to obtain my refund due to issues with the site and now I have money left on the wristband that I can’t get back.”

Helpful Report

Posted 4 years ago

“The fact that they charged me for a locker I never got and then tried to pass the buck to slammin vynal I am very unsatisfied with the service I recived”

Helpful Report

Posted 4 years ago

“Very long waiting times for reply, short amount of time for refund and very misleading as to how to get your refund back”

Helpful Report

Posted 4 years ago

“Refund policy sucks! Event canceled after already entering venue. Refund given to day ticket buyers but non for those who purchased the more expensive 4 day pass”

Helpful Report

Posted 4 years ago

“I haven’t had a reply”

Helpful Report

Posted 4 years ago

“I didn’t get my ticket for Mint Festival... The Royal Mail said that someone in my family signed for it when nobody did, upon calling your helpline they told me that it was at the Royal Mail collection centre near my house. I only realised that my ticket was there on the day before the event. The operator on the line said to call back the next day and they could organise a ticket for me at the event when he fine we’ll knew the lines would be closed. When I went to the Royal Mail service they then proceeded to tell me they lost my ticket so I wasn’t able to go. I now want a refund for a ticket that I didn’t receive in the first place and am being told no? My order number is 8318109”

Helpful Report

Posted 4 years ago

“Very poor advertisement on wristband refund”

Helpful Report

Posted 4 years ago

“took Over a week to get my ticket and no apologies”

Helpful Report

Posted 4 years ago

“I submitted an inquiry re: refunds, the person helping me did not read my inquiry correctly, sent me an email with next steps that were not a viable solution for my problem and then closed out the inquiry immediately (I know this because after their last communication to me I got a link to this very survey seconds later). Not cool – didn’t even wait to make sure you’d actually helped your customer!”

Helpful Report

Posted 4 years ago

“I buy the tikets on the day 4 of september and still waiting for recive it 15 days after. The only solution I have is to contact support 5 days before if I haven't receive it. If you can't send it, why did you offer it? many thanks”

Helpful Report

Posted 4 years ago

“Company just cancelled and refunded my tickets without my permission. When asked, i have been suggested to buy the tickets again and a sky high price this time. Order no 8283179”

Helpful Report

Posted 4 years ago

“Asked for password reset email to be sent three times and wasn’t”

Helpful Report

Posted 4 years ago

“Provo a chiamare e mi da i numeri inesistenti”

Helpful Report

Posted 4 years ago

“Full experience”

Helpful Report

Posted 4 years ago

“Didn't answer my question at all well So didn't get an answer”

Helpful Report

Posted 4 years ago

“I tried to enter sito muy ticket on New Year’s day and they told me that it was duplicated, when I asked the customer service they told me that the ticket had not been used but at the entrance I had to pay again”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review. I can confirm as per our recent conversation that the Promoter of the event is contacting you directly regarding this matter. However please do not hesitate to contact me if I can be of any further assistance.

Posted 5 years ago

“Didn’t notify us on the venue which seems suspicious”

Helpful Report

Posted 5 years ago

Ticket Arena CS is rated 4.6 based on 334 reviews