Ticket Arena CS Reviews

4.6 Rating 334 Reviews
91 %
of reviewers recommend Ticket Arena CS
Read Ticket Arena CS Reviews
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Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row
Leeds
LS1 5JD

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Anonymous
Anonymous  // 01/01/2019
Having not used some drinks vouchers purchased from ticket arena.. these were then refunded by ticket arena wich i find very helpfull and reassuring... ticket arena are a good honest company.
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Posted 4 years ago
Showed flexibility in response to personal health issues
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Posted 4 years ago
I got two complimentary tickets
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Posted 4 years ago
They replied my email promptly
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Posted 4 years ago
Wrong email was attached to my ticket order and Ticket Arena resolves this very quickly.
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Posted 4 years ago
Customer service is good. They pick up calls and reply emails fast
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Posted 4 years ago
Quick response to the concern and good action to resolve
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Posted 4 years ago
Replied to my initial query in a relatively short time
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Posted 4 years ago
Responded to my problem. And also alerted me when it had been fixed.
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Posted 4 years ago
when i recived the ticket i will be happy
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Posted 4 years ago
Customer support on email was not very helpful but as soon as I called up, the adviser was very friendly and caring about my situation and helped me sort it out.
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Posted 4 years ago
I was pleased with the prompt reply. The answer to my query came quickly and I appreciate that. Only one thing was not clear and I wish it had been: We had confirmed seats which was great to know. What I did not know, though, was that it was not really open seating but the wristband we got when going through the gate had a number on it and that was our seat number. I was under the impression because we had no seat number on the ticket itself, that it would be an area of open seating. I would have liked to have known that ahead of time. Plus, our "guide" told us to sit anywhere in the "F" section which is the letter on the wristband, but that wasn't really correct - we had assigned seats and would have been in others' seats if we had truly sat anywhere within the "F" area so that was also misleading. But, you did answer my query and next time I need to know to ask more than I did:-)
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Posted 4 years ago
They were polite and sorted out my issue.
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Posted 4 years ago
Once I got through to the right people, they dealt with my enquiry pretty quickly and helpfully.
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Posted 4 years ago
Swift reply to request
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Posted 5 years ago
Very speedy replies
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Posted 5 years ago
error in the system meaning I couldnt update my ticket info They fixed it! whoop
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Posted 5 years ago
Solved my query. The processing time could have been a bit faster. Otherwise very happy with your support.
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Posted 5 years ago
Quick response to my problem. Very helpful
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Posted 5 years ago
They gave me a refund on tickets that came through wrong
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Posted 5 years ago
Ticket Arena CS is rated 4.6 based on 334 reviews