Ticketmaster Reviews

1.5 Rating 261 Reviews
A-
Happiness Grade
A-

Customer Service - Good

83.33%
Industry Average
i booked my tickets last minute ...... Ticketmaster C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O Ticketmaster C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O Ticketmaster +1 (8O5) 4IO 5O4O it was helpful but this time they canceled my ticket for no reason ....... i contacted the customer service ........... i got my refund in like to minutes best customer service
posted 1 year ago - Andrew
The tickets however are not appearing anywhere on the website, how are they supposed to sell! There many other tickets for the same event coming and going with no issues, it's clearly a technical glitch but here I am Β£200 out of pocket with the event approaching fast! Ticketmaster CUSTOMER SERVICE+1 (805) 41O 5O4O Ticketmaster PHONE NUMBER+1 (805) 41O 5O4O Ticketmaster HEADQUARTERS PHONE NUMBER+1 (805) 41O 5O4O Ticketmaster CUSTOMER SERVICE+1 (805) 41O 5O4O Ticketmaster PHONE NUMBER+1 (805) 41O 5O4O Ticketmaster HEADQUARTERS PHONE NUMBER+1 (805) 41O 5O4O The Ticketmaster customer service is essentially non existent, just automated bots sending the same template emails over and over.
posted 1 year ago - Rhonda Jesm
Three days ago, I bought 4 tickets for the Rolling Stones concert in LA on October 17th π‹πˆπ•π„)ππ„π‘π’πŽπ ππ‡πŽππ„ ππ”πŒππ„π‘ +𝟏 πŸ–πŽπŸ“ πŸ”πŽπŸ– πŸ“πŸ’πŽπŸ” (π‹πˆπ•π„) 𝐒𝐔PPπŽπ‘T_π‚π”π’π“πŽπŒπ„R (SE𝐑 Vπˆπ‚π„) +𝟏 πŸ–πŽπŸ“ πŸ”πŽπŸ– πŸ“πŸ’πŽπŸ” ππ‡πŽππ„ ππ”πŒππ„π‘ +𝟏 πŸ–πŽπŸ“ πŸ”πŽπŸ– πŸ“πŸ’πŽπŸ” . Total cost = $2100 which includes a $400 service charge for the 4 tickets, or $100 service charge per ticketβ€”but that’s only my secondary complaint! After purchase, tickets arrive via text and suddenly, there is a notice that we spent $2100 for an OBSTRUCTED VIEW! WTF? Are you kidding me??? Talk about bait & switch! Talk about fraud & misrepresentation!! I immediately started calling Ticketmaster &, in a nutshell, here’s what they said was the ONLY solution:
posted 2 years ago - Hershey Peters
A great site to find what you are looking for and very efficient reply service once you have made your purchase
posted 6 years ago - Anonymous
Issue with delivery address for concert tickets. Ticketmaster acted immediately to resolve the issue, very happy with their service.
posted 6 years ago - Anonymous
Ticketmaster customer service is excellent. wish more ticket companies were like this.
posted 10 years ago - Jess
Shoutout to Ticketmaster AU for some amazing customer service including a personal call. Love your work.
posted 10 years ago - Shaunnagh OLoughlin
I never thought I would say this but I just had a really great experience with Ticketmaster and LiveNation. Exceptional customer service!
posted 10 years ago - Mike Niederquell
Fantastic customer service from Ticketmaster today. Thanks :)
posted 10 years ago - Carol Leach
Would you believe me if I said I just had a very positive experience with a Ticketmaster customer service rep? I actually did. Very Impressed & Happy
posted 10 years ago - The Bad Dad