Tieroom Norway omtaler

Name: Tieroom Norway
Rating: 4.71

4.7 Stjerner 429 omtaler

93 %

av anmelderne anbefaler Tieroom Norway

4.7

Basert på 429 omtaler


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Tieroom Norway 5 star review on 18th May 2021

Anonymous

Anonymous // 01/01/2019

Sorter: Rated 1 Ingen 5 Stjerner 4 Stjerner 3 Stjerner 2 Stjerner 1 Stjerner Nyttig

“My order did not come”

Nyttig Rapporter

08.12.2023

“Didnt get my package. Not happy. Not good.”

Nyttig Rapporter

08.12.2023

“Bestilte ett hvitt lommetørkle, men fikk ett creamfarget.... 🙄”

Nyttig Rapporter

04.12.2023

Hallo, Kanskje du har fått feil farge tilsendt. Kundeservice vil kontakte deg med en gang.

04.12.2023

“Jeg har ikke motatt varene!!!!”

Nyttig Rapporter

29.08.2023

Hei, Elisabeth, Det var leit å høre. Kundeserviceteamet vårt vil kontakte deg for å finne ut hva som gikk galt.

29.08.2023

“Slutt å be om anmeldelser”

Nyttig Rapporter

28.12.2021

“Bestilte 4 slips og 2 lommetørkle. Det ene slipset var feil. Da jeg skulle sende det tilbake måtte jeg betale 108 kr på posten.”

Nyttig Rapporter

01.10.2021

Hallo! Jag kan inte se att du kontaktat oss i ärendet. Om det var feil på någon av produkterna ser vi såklart till att du får en felfri utan extra kostnad och du behöver inte stå för returkostnaden. Vår kundtjänst kommer kontakta dig för att lösa detta. Vänliga hälsningar, Christian på Tieroom

01.10.2021

“Ikke mottatt varer som bestilt! Ikke fornøyd.”

Nyttig Rapporter

13.09.2021

Som vi nu rett ut, kom paketet tillbaks till oss pga felaktig address. Tråkigt att det blev så. Välkommen åter!

18.09.2021

“Hei, Ønsker pengene tilbake etter returnert handel, Mvh, Kristina”

Nyttig Rapporter

11.09.2021

Hej! Din retur ankom oss 2:a september och pengarna fördes då tillbaks till ditt kort. Återkom till vår support om något är oklart.

18.09.2021

“Lang leveringstid, endte opp med å måtte handle i annen butikk. Da jeg fikk slipset var fargen betydelig annerledes enn bildet på nett”

Nyttig Rapporter

18.08.2021

“Some days after having recieved my ordered ties I recieved a quite HUGE Bill from DHLexpress..First of all there was NO info reguarding this delivery- method during the purchase.. Secondly I would prefer normal post delivery over DHL express delivery any day!!I feel misled by Tieroom in this matter and would not have bought my ties there had I known this../And I dont concider import taxes in this)”

Nyttig Rapporter

24.05.2019

Hi Stefan, sorry you're dissatisfied and angry about our decision to upgrade you to DHL for free - most customers appreciate the gesture of free, quicker delivery + possibility to track the parcel. But the extra cost for yourself (customs fees and MVA) is the same (I think perhaps DHL takes 20 NOK more than the with regular mail, we can repay you that). The extra costs involved when shipping from EU to Norway are clearly specified in checkout in the webshop, under 'Oppsummering', where we also present the possibility for the customer to split orders and send in many parcels, if they contact us about it.So if you don't like receiving parcels with DHL for some reason, we're sorry about taking that decision without asking you first, but I assure you, the additional costs would have been more or less the same with regular mail.please don't hesitate to write to us again at info@tieroom.no if you wish to discuss this further (du kan skrive på norsk hvis du vil)med vennlig hilsenAnand, Tieroom customer service

27.07.2020

“I ordered a BOWtie - not a SLOWtie Great selection, and easy to order ? BUT, I ordered on March 7, it is now March 18, and no shipment has arrived yet (other than the customer satisfaction form... Now I wonder if my order will be fulfilled at all.”

Nyttig Rapporter

18.03.2019

Hi!Sorry to hear you didn't receive your order yet. As you say, your order was placed on March 7, after hours though, hence sent the following day, Friday 8th. Our delivery time is 3-6 week days, meaning today is actually the last week day to receive within that time frame. Usually it's a bit faster than that, though, so I understand that it seems song, and that fact that delivery time went over two weekends of course contributed to that feeling.We'll of course make sure you receive what you ordered, resend if necessary. I'll send you an e-mail via customer service to verify your delivery addresshope the order comes today, and that you'll be happy with the productbest regardsAnand, Tieroom customer service

27.07.2020

“Det er vanskelig å anmelde noe som jeg ennå ikke har mottatt.”

Nyttig Rapporter

16.11.2018

Det høres ikke bra ut, noen fra kundeservice vil kontakte deg meget snart

27.07.2020

“Bad, slow and bad to respond”

Nyttig Rapporter

17.01.2018

Hi there! sorry for the late response, your question came into our mail after working hours (09-16) - during office hours we normally respond within the hour. We're sad to hear you didn't receive your package, indeed, your should have received the package you ordered a week after that (Jan 8th), as well (have you?). We've heard of unusually late shipments from several Norwegian customers over Christmas and into the new year. It seems they've been having some trouble. We've heard from 8 Norwegian customers whose orders were sent on the same day as yours of long delays. Something has definitely gone wrong there. We've also heard from a couple of them that packages have finally started to turn up. I'll contact you via e-mail to try to resolve this matter as quickly as possible.

27.07.2020

“Send out the package when you Get a order!! Waited 2 weeks”

Nyttig Rapporter

09.05.2017

Hei Vegar, trist at du ikke har mottatt pakken ennå. Bestillingen ble lagt fredag kveld 28 April. Ingenting blir sendt i helgen, og 1 mai var også en offentlig fridag i Sverige, så bestillingen ble sendt først 2 mai, så i dag er den femte hverdagen etter at vi sendte pakken, og det er ikke uvanlig at det tar lang tid til fjerne destinasjoner som Alta. Selv FedEx der vanligvis leverer på 1-2 dager som regel ta opp til 5 dager så langt nordover. Pakken er blevet sendt uten forsinkelse, men vi beklager at leveringen dveler, og håper pakken kommer snart. Vennligst ta kontakt for å info@tieroom.no hvis du har flere spørsmål Med vennlig hilsen AnandTieroom kundeservice

27.07.2020

Tieroom Norway er vurdert 4.7 basert på 429 omtaler