tilers-world.com Reviews

Name: tilers-world.com
Rating: 4.89

4.9 Rating 904 Reviews

98 %

of reviewers recommend tilers-world.com

Company Reviews

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Metrics

4.9

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

07508029500

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tilers-world.com 5 star review on 9th June 2021

Wayne Bridgen

tilers-world.com 5 star review on 16th November 2020

Chris Bush

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer services was exemplary, second to none coupled with the incredible value for money on offer having shopped around for similar tiles, I would not for one second hesitate to recommend them to friends and colleagues. Thank you ever so much with a special mention to Patrick for his patience / helping us through a number of complications.”

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Posted 6 years ago

“I recently ordered a large quantity of floor tile adhesive and grout from tillers-world.com. I initially rang them as I was unsure on the amounts and colours of grout needed. I spoke to a member of staff, I think his name was Patrick, anyway he couldn't have been more helpful in the advice he gave me in what exactly to order. he was both very friendly and polite and offered a very competitive price for the materials inclusive of the delivery charge. I was able to arrange a very suitable delivery date and time slot with Patrick which arrived ontime. I would certainly recommend tillers-world to people who expect good customer service with a competitive price.”

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Posted 6 years ago

“Good communication, Smooth transaction, delivery was next day. Thanks”

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Posted 6 years ago

“Tiles arrived promptly and were very well packaged on a pallet. Not fitted yet but all look to be in excellent condition. Patrick kept us informed throughout and was very helpful when I phoned him,answering straight away. All in all this seems a top notch company and their prices cannot be beaten 10/10”

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Posted 6 years ago

“Good price and speedy delivery. Would use again”

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Posted 6 years ago

“Excellent firm, good prices, good delivery and I wish I had found them earlier.”

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Posted 6 years ago

“great price & delivered next day !!”

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Posted 6 years ago

“Great service great backup. Patrick was very very helpful and so quick to be In touch. I will use again.”

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Posted 6 years ago

“Excellent Service.”

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Posted 7 years ago

“Thank you for an excellent service.”

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Posted 7 years ago

“really good service, well impressed.”

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Posted 7 years ago

“The website is easy to navigate. Tiles came very quickly. I was contacted straight away to let me know they were in the way. Fantastic. Would recommend tilers world😀”

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Posted 7 years ago

“Fantastic service! Ordered Wednesday night and had materials by Friday morning! Couldn’t recommend highly enough”

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Posted 7 years ago

“Needed tiles at short notice and the company pulled out all the stops to accommodate me, contacting the tile manufacturer on my behalf to ensure delivery. Gave me a good discount too. The owner, Patrick, was a great help and easy to contact. Will use again.”

Helpful Report

Posted 7 years ago

“Hi After a long distance chat with our plumber it was a website purchase with Tilers-world on a Friday, requesting delivery of a box of tiles on Monday. Could not fault the professionilsm of Tilers-world in sourcing the required tiles and keeping in contact regarding delivery 10/10 Unfortunately same could not be said for British Ceramic Tiles (maker of the tiles) nor DPD the courier. On arrival the box of 8 tiles was clearly damaged and on opening the actual tile package 4 out of 8 were significantly damaged. 0/10 Thankfully only required the four undamaged tiles but sick that half of delivery unwanted and damaged and it cost more for delivery than the full box of tiles”

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Posted 7 years ago

“Initial order dealt with excellently. Delivery was prompt and well wrapped to protect from damage. I subsequently contacted the company as I had an unanticipated breakage (my own fault). They couldn't have been more helpful in sourcing an additional tile. Great service. I will use them again for my future tiling needs.”

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Posted 7 years ago

“Excellent service , good prices, great communications , rapid delivery - 5 star online retailer - will use again thank you”

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Posted 7 years ago

“Patrick provided an exceptional service, he went above and beyond to ensure my order was to my satisfaction.”

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Posted 7 years ago

“Friendly staff, delivered when they said they would. Well pleased”

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Posted 7 years ago

“Excellent company, found online while looking for a specific tile, ordered sample came within a couple of days ordered 28sqm and was able to delivery to door in two days, was very helpful and friendly company well recommend”

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Posted 7 years ago

tilers-world.com is rated 4.9 based on 904 reviews