Tilsun Leasing Ltd Reviews

Name: Tilsun Leasing Ltd
Address: Unit 5, Verity Court, Middlewich, Middlewich
Rating: 4.90

4.9 Rating 521 Reviews

98 %

of reviewers recommend Tilsun Leasing Ltd

Company Reviews

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Metrics

4.9

Based on 521 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330 040 888

Email:

customer.services@tilsunleasing.co.uk

Location:

Unit 5, Verity Court, Middlewich
Middlewich
CW10 0GW

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Tilsun Leasing Ltd 4 star review on 8th October 2020

CHRISTOPHER ERNILL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with - very competitive, helpful and friendly staff. Process was easy from initial enquiry through to delivery of the car. Would definitely use again and happy to recommend them.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review, our team will definitely be happy to read what you wrote.

Posted 2 years ago

“From dealing with the ever-patient and super helpful Neil Budd in the Tilsun sales team to Steph Billinge in Customer Support (both so helpful, responsive and personable) to Steve, the guy who delivered the car, it has been a joyful experience dealing with Tilsun. They are all a credit to your team. I am a very satisfied customer and wouldn't hesitate to recommend Tilsu to anyone and everyone!”

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Posted 2 years ago

Thank you so much for your great review! We work really hard to offer the best customer experience we can at Tilsun Leasing, so I am really pleased to see this being reflected in our customer's comments.

Posted 2 years ago

“Fab deal, excellent customer service! Lovely car, quick delivery.”

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Posted 2 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 2 years ago

“Great service and a great deal from Tilsun on my Audi A6. First time that I've leased a car so I needed more help in the process. Tilsun kept me informed of timescales (although Covid & chip shortages slowed things down). All in all, very pleased, I would recommend Tilsun.”

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Posted 2 years ago

Thank you so much for your great review! We work hard to offer the best customer experience we can at Tilsun Leasing, so I am really pleased to see this being reflected in our customer's comments.

Posted 2 years ago

“5 star, Ben was very helpful at the beginning”

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Posted 2 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 2 years ago

“Form the first conversation through to receiving my car, the whole experience has been positive. Very helpful whenever I called and I really appreciated the phone calls to update me on my application. And vehicle deliver date. I wouldn't hesitate in recommending Tilsun and would happily use them again in the future”

Helpful Report

Posted 2 years ago

Here at Tilsun Leasing we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks so much for your kind words.

Posted 2 years ago

“Very helpful through the process would recommend them”

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Posted 2 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 2 years ago

“I have received excellent service from Tilsun. The care was delayed due to supply issues but I was kept informed. The car was delivered as announed and I am very happy with the car and the service provided.”

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Posted 2 years ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority.

Posted 2 years ago

“Very good company to deal with and got my car quickly ,thank you”

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Posted 2 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 2 years ago

“Very happy with the service we received from ordering our car and the prompt delivery and the ease of the whole process”

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Posted 2 years ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience;

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

This review made our day!

Posted 2 years ago

“Excellent service and timely delivery of vehicle”

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Posted 2 years ago

This review made our day!

Posted 2 years ago

“Really good deal, great customer service”

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Posted 2 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 2 years ago

“Friendly and efficient staff. Quick to respond”

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Posted 2 years ago

Thank you so much for taking the time to leave us this review, it is greatly appreciated.

Posted 2 years ago

“I received excellent customer care when dealing with Tilsun recently when leasing my mini. All queries were dealt with promptly and courteously and all calls returned as promised. Would highly recommend them.”

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Posted 2 years ago

Here at Tilsun Leasing we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks so much for your kind words.

Posted 2 years ago

“good price, quick and efficient service, car delivered on day and time as promised!”

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Posted 2 years ago

Thank you so much for taking the time to leave us this amazing review.

Posted 2 years ago

“My experience with Tilsun was easy, effortless and stress-free. They took the stress out of everything and arranged an amazing car according to my budget! High recommended!!”

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Posted 2 years ago

Thank you so much for taking the time to leave your review. We always put customer experience and satisfaction as our priority.

Posted 2 years ago

“Excellent service from start to finish. Leon was attentive and supportive and came up with lots of options and suggestions. Can only recommend!”

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Posted 2 years ago

Thanks for leaving us such a wonderful review. Our team are always so thrilled to know that our customers loved the Tilsun experience;

Posted 2 years ago

“Excellent responsive and friendly service”

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Posted 2 years ago

This review made our day!

Posted 2 years ago

“I ordered my car from tilson at the end of October last year and had regular calls to say car was on schedule. Then in January I had a phone call to say that the leather interior that was contracted for would be changed to inferior seats, then after having a phone call on the 7th march to again say the car was on schedule to be delivered I was told the following Friday it was delayed by up to 3 weeks. My agent Jonathan Slack it maybe only a few weeks and not to worry because I could extend my current car that I have with them until the car comes in. Then on the Monday I was told it could be three months delay but I could extend my current car for 3 months. This would obviously this would cost me money as car would need m.o.t and service and maybe new tyres lwas offered to compensation. Then on the Thursday Jonathan Slack informed me they could not extend my current car. So after ordering my car in October I was told by my helpful agent at tilson Jonathan Slack on the 17th March. That I would have to give my car back to the on the 5th April and they would have no car for me. Then on the 18th March Jonathan phoned to say problem sorted I could extend for another 6 months. Why I need to extend for that long he failed to explain. His manager Ian Balko offered me another 6 months at nearly £100 more then I'm paying now and still no date for the car I ordered in October. If this is not solved in a honest manner next week I shall put this on social media next week and shall contact the ombudsman.”

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Posted 2 years ago

Tilsun Leasing Ltd is rated 4.9 based on 521 reviews