Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Time For Paws Reviews

1.5 Rating 147 Reviews

12 %

of reviewers recommend Time For Paws

Company Reviews

1.5

Based on 147 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Visit Website

Write Your review

Tell us how Time For Paws made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Time For Paws 1 star review on 8th December 2023

Jacqueline Garbett

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I too like so many of your customers experienced no delivery time, no email reply and no answer to the phone number supplied by another customer. Time for Paws have a retail outlet, GJW Titmus Tel: 01582 833883. I called this number and a member of staff arranged for a return call. I was told my dog food would be dispatched that day and arrive the following day. True to her word it did. She was extremely appologetic and explained that she was having to cope on her own with the orders, emails and phone calls as her colleagues were off ill. I can only thank them both for their help and I hope this contact number may help you resolve your delivery issues too.”

Posted 1 year ago

“They used to be so good but delivery takes over 10 days now with no contact from them”

Posted 2 years ago

“1st delivery took weeks .. 2nd delivery was faster but got delivered to wrong address , same house number different street , had the people not known me I’d still be here waiting for delivery none the wiser”

Posted 4 years ago

“Best price online for pet food but delivery is very slow, you need 2 order 2 weeks b4 you need them to make sure you have them b4 you run out, yes delivery is free which is great but not if your dog is going through there special diet food faster and you have 2 wait a week for it 2 arrive”

Posted 5 years ago

“Have used this company for a few months and have been fine. I ordered dog food on 3 jan, payment taken, shows online that order was picked and collected and dispatched. even gives a Yodel tracking number which doesn’t exist. I have tried calling and emailing still getting nowhere.”

Posted 5 years ago

“It's a big scam”

Posted 1 month ago

“Takes your money doesn't deliver the goods and doesn't refund . This is the worst company totally fake . They won't answer the emails either .”

Posted 3 months ago

“Ordered pet food 7 days ago and still not dispatched. Email from Time for Paws stating order on it's way with tracking number but courier status says not received by them. I have tried to contact Time for Paws but no reply to my emails”

Time For Paws 1 star review on 8th December 2023

Posted 5 months ago

“Do not use this company there a bunch of con's. My order was well short Communications none existent. Time is hard enough without people like these.”

Posted 6 months ago

“Be Aware Scamers I order food for my dog for over 70£ they send me trucking number which is not working has to go true PayPal to get my money back”

Posted 6 months ago

“2 weeks still not received my order. I chased them 3 times. Rubbish company”

Posted 7 months ago

“Do not use - no food - no refund - hungry cat”

Posted 7 months ago

“Promise to deliver within 3-5 days of ordering? What kind of bull are they spouting? Over 14 days it took for my order to arrive, 2 damn weeks. Would give this sorry pathetic company negative stars if I could. Ordered from Pets At Home a few times between that 2 week period and all orders arrived before this one. AVOID AT ALL COST - DO NOT BUY FROM THEM.”

Posted 8 months ago

“Order has not arrived and no reply to four emails sent to customer service. I had confirmation of order & confirmation shipped same day. No dog food has arrived & no contact from customer service. Do not use this company”

Posted 8 months ago

“Took two weeks to arrive, one item was out of stock but no messages to say so and then when the HUGE box arrived the wrong item arrived. Zero responses to my emails avoid like the plague!”

Posted 9 months ago

“Placed order on the 30th July and received 2 weeks later. Chased order up and received no response. Far too long to be waiting and ended up purchasing from another company so I now have two lots of what I needed. Second time this has happened. Will not be using again.”

Posted 9 months ago

“Avoid this company They sent me wrong bag of dog food and nome of my emails have been answered!!”

Posted 9 months ago

“Sent out order weeks late after I put in PayPal claim. Part of order was missing. Despite marking order sheet as refund and accepting in an email I should get a partial refund they are now ignoring me.”

Posted 9 months ago

“3wks on and my order still not arrived. I've emailed them several times with no reply. Tracking says order is still with Time For Paws ??? Have since read very bad reviews about this company absolutely shocking 😳 I'm an OAP I can't afford to lose money 😢”

Posted 9 months ago

“Do not under any circumstances deal with this company!! Placed an order, no updates. Chased up after five days and received a Yodel Tracking number. after a further three days order still showing as 'with sender' As per other reviews Time for Paws didn't answer any e-mails and do not answer the phone. Set up a case through Paypal and cancelled the order and asked for a refund. A few days later received a notification from Yodel that they were about to deliver the order that I had cancelled. Stuart James Titmuss (The Director) has a lot to answer for. I will attempt to steer Trading Standars in his direction.”

Posted 9 months ago

«
1
2
3
4
5
»

Time For Paws is rated 1.5 based on 147 reviews