Time For Paws Reviews

1.5 Rating 147 Reviews
12 %
of reviewers recommend Time For Paws
1.5
Based on 147 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 17%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Visit Website

Write Your review

Tell us how Time For Paws made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Ordered on the 9th and received it on the 12th, after reading bad reviews I was a bit worried, it was all good.
Helpful Report
Posted 3 months ago
I placed an order on January 2nd, it was dispatched on the 5th and I received it the next day. I was pleased with the service.
Helpful Report
Posted 3 months ago
I was a little concerned having read some of the reviews. However, I ordered my dog food and was happy when it arrived exactly one week later. Very reasonably priced and I was kept informed about delivery and progress of the order. Would certainly use again!
Helpful Report
Posted 9 months ago
Arrived as promised after 6 days, no issues at all
Helpful Report
Posted 1 year ago
Very happy customer ordered for 2 years always on time and correct orders thank you
Helpful Report
Posted 1 year ago
Wasn't sure about ordering my dog food on this site after reading the reviews, I give them a five⭐⭐⭐⭐⭐ my order was delivered within 6 days of placing my order, will definitely reorder again, thanks 😊
Helpful Report
Posted 1 year ago
I'm a happy owner of 3dogs looking to save money. Ordering was easy.OK it's not next day delivery but a little patience worked wonders. I got my order in just over a week and saved nearly£20 on Pets at home prices.
Helpful Report
Posted 1 year ago
Unlike many other reviews, I ordered some flea/tick treatment for my dog and they arrived well packed within a few days. I will definitely be buying from again.
Helpful Report
Posted 2 years ago
Great service and helpful staff would use again , recommended
Helpful Report
Posted 3 years ago
Fast and efficient service. Well packed. Recommended.
Helpful Report
Posted 4 years ago
I have used this company for years (well originally as GJW Titmuss) and it was time for my regular order which occurs about every 6 weeks. Since just before Christmas the delivery has been slower than in the past so I decided to check recent reviews and I was worried by the bad reviews on here. I decided that, as I have never really had a problem other than slower delivery than normal, I would place my regular order but pay by PayPal just in case the problems are the only just occurring. How wrong I was! I place my order at 19.06 on 1st June and the bag of dog food was delivered today (4th June) before noon - that is excellent service!
Helpful Report
Posted 4 years ago
Brilliant delivery service and very competitive price. Great service. Thank you.
Helpful Report
Posted 5 years ago
Always reliable and great products.
Helpful Report
Posted 6 years ago
I use time for paws regularly for my rabbit food. No issues with any of my orders, delivery can be around 1 -2 weeks depending on stick issues. Responding with tracking advice when I questioned when order was due over festive period.
Helpful Report
Posted 2 years ago
I placed my order on the 23rd and it… I placed my order on the 23rd and it was delivered on the 29th. I was a little worried after reading a few reviews, as i hadn't used the company before, but i didn't need to worry. Turned up in good condition and it was what i ordered. Definitely going to order from again as price was cheaper than 2 of the main stores.
Helpful Report
Posted 3 years ago
Can only speak as I find. I always order my cat food 8-10 days in advance of needing it just in case there's a delivery issue. I find Time For Paws consistently the cheapest by far with free delivery and it's normally here within 4-5 days. Leave yourself plenty of breathing time and I'm pretty sure you'll be ok, leave a couple of days and you could end up running out of food.
Helpful Report
Posted 4 years ago
Good delivery and competitive prices.
Helpful Report
Posted 5 years ago
Order did not complete online but took payment on 22nd March, sent 2 emails. Email received 9 days later confirming above & new order now been sent to warehouse for packing. No email order confirmation has been received? Hopefully items will be received very soon.
Helpful Report
Posted 2 years ago
I will use this company again the price is right , the delivery from ordering to receiving the goods was 9 days after reading a few reviews on here i tried to phone the company but they never answered so i sent an email got a reply within 24 hrs and my goods were delivered as promised
Helpful Report
Posted 2 years ago
Placed a order 13.10.21 got the confirmation wanted to enquire about delivery had no reply from emails, found a phone number but no answer looked on here and started to get very concerned many shocking reviews. It's been delivered this morning alls good but they need to work on there customer service.
Helpful Report
Posted 2 years ago
Time For Paws is rated 1.5 based on 147 reviews