Tipple Box Reviews

Name: Tipple Box
Rating: 4.66

4.7 Rating 194 Reviews

93 %

of reviewers recommend Tipple Box

4.7

Based on 194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Email:

support@tipplebox.co.uk

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Tipple Box 5 star review on 17th December 2019

Anonymous

Tipple Box 5 star review on 17th January 2019

Alison

Tipple Box 5 star review on 26th September 2018

Wendy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dont order the gift wrapping at 4.99. Pay your cat to wrap the parcel. The paper will be less ceased, ripped and torn. My cat alsp confirmed he would tape things in a tidy manner. Sorely disappointed. P.s i got a refund for the wrapping but the trust is broken. Wont use again.”

Helpful Report

Posted 4 years ago

Good evening, Thank you for you order for taking the time to leave us a review . Apologies you were disappointed. Once again I can only apologise for how your item arrived gift wrapped. I hope your queries through email and our social media where responded to promptly and efficiently. I am glad to hear your the gift wrapping was fully refunded. There's no excuse with how your item came wrapped, unfortunately with the large volume of orders we do receive at this time of year mistakes can happen. We have passed your feedback regarding our gift wrapping on to our fulfilment house to understand why this occurred. Your feedback will help us to improve the experience of customers going forward. I do hope, regardless to the gift wrapping, the Tipple Box is thoroughly enjoyed. If you have the chance, we have a short survey where you can leave us some feedback - https://www.surveymonkey.com/r/X8KXS57 If there's anything else, please pop us an email to support@tipplebox.co.uk. Apologies again and Merry Christmas from all the team at Tipple Box Sonny Tipple Box Founder

Posted 4 years ago

“Very impressed but was left on doorstep”

Helpful Report

Posted 4 years ago

Hi Kaz, Thank you so much for taking the time to leave us a review. Firstly I am delighted to hear you were very impressed. I am really disappointed to hear that this was left on the doorstep. Unfortunately our boxes are too large to be delivered through the letter box so can often be let in a safe place. We do incorporate a free, fully tracked service that provides you with email & text updates to avoid any issues when possible. I can only apologise for the inconvenience. If there is any thing else I can help with, please do email me direct at support@tipplebox.co.uk and I can pick it up. If you would like to tell us more about your experience, we have a short survey where you can leave us some feedback - https://www.surveymonkey.com/r/X8KXS57 Thanks again Sonny Tipple Box Founder

Posted 4 years ago

“Ordered my aunt a box in November to her house for her Xmas present. Found out on new year it never arrived. Offered a full refund and free delivery if I was to buy another box but kind of too late for that. Highly disappointed.”

Helpful Report

Posted 5 years ago

Good afternoon, I'm terribly sorry to hear that. We do ensure all customers receive full tracking information to avoid any courier issues, but unfortunately we do encounter them at busy periods. I do hope you received your full refund ok. Please let us know at support@tipplebox.co.uk if there is anything else we can help with? Once again, I am incredibly sorry for the inconvenience. Sonny Tipple Box founder

Posted 5 years ago

“Left unattended on doorstep”

Helpful Report

Posted 5 years ago

Good afternoon Kaz, I'm terribly sorry to here that. We do ensure all deliveries and customers receive full tracking information to avoid any courier issues. I do hope you received and were able to enjoy your Tipple Box? Please let us know if not at support@tipplebox.co.uk. Once again, I am incredibly sorry for the inconvenience. Sonny Tipple Box

Posted 5 years ago

“Really struggling to process an order using itison voucher. Terrible website”

Helpful Report

Posted 5 years ago

We’re really sorry for the issues you experienced upon trying to redeem your ITISON voucher. As discussed in our emails, we had tested this voucher and hoped our step-by-step guide would have helped with the order process for you. Apologies once again for the issues you experienced.

Posted 5 years ago

Tipple Box is rated 4.7 based on 194 reviews