Tipple Box Reviews

Name: Tipple Box
Rating: 4.66

4.7 Rating 194 Reviews

93 %

of reviewers recommend Tipple Box

4.7

Based on 194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Email:

support@tipplebox.co.uk

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Tipple Box 5 star review on 17th December 2019

Anonymous

Tipple Box 5 star review on 17th January 2019

Alison

Tipple Box 5 star review on 26th September 2018

Wendy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a martini tipple box last year as a present & loved it. Bought the Espresso Martini box this October as a birthday present to my wife. Both cocktails included were poor, didn’t taste how they should or particularly very nice, very disappointed.”

Helpful Report

Posted 4 years ago

Good morning Ruth, Thank you so much for taking the time to leave us a review and for your feedback. I am really sorry to hear that you were disappointed with the Espresso Martini Set. This is a popular set for us that always tends to be well received. I would love to understand why the cocktails did not taste as the should so we can help to resolve this issues for you and other customers. You can email me directly at support@tipplebox.co.uk or provide feedback in our short survey- https://www.surveymonkey.com/r/X8KXS57 Please let me know? Apologies again you were disappointed. Thanks again Sonny Tipple Box Founder

Posted 4 years ago

“Bottle of tonic water had leaked and ruined the box and one of the miniatures, however, the ruined items were replaced within days when I complained about them. Very good response.”

Helpful Report

Posted 4 years ago

Hi Sandra, Thank you so much for taking the time to leave us a review. Firstly I am delighted to hear you received a very good response. I am really disappointed to hear that a bottle of tonic water leaked. We do package our boxes as securely as possible but unfortunately bottles do on occasion leak. I can only apologise for the inconvenience but I am glad it was resolved. If there is any thing else I can help with, please do email me direct at support@tipplebox.co.uk and I can pick it up. If you would like to tell us more about your experience, we have a short survey where you can leave us some feedback - https://www.surveymonkey.com/r/X8KXS57 Thanks again Sonny Tipple Box Founder

Posted 4 years ago

“I cancelled my subscription as the contents was too similar to the previous months. I wanted variety. Cheers.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to leave us a review, although I am sorry to hear you were disappointed. We take great pride in curating our cocktail boxes so I am really sorry this was not the case with your Tipple Boxes. We would love the chance to make it up to you or understand further how we could have improved your experience. So if you have the chance, please pop us an email to support@tipplebox.co.uk. This is definitely not something we want to happen so would love to chat further about it. Thanks again Sonny Tipple Box founder

Posted 4 years ago

“As discussed with customer services dept, extremely disappointed that the Mojito box contained dark spiced rum rather than a white rum that the emailed promo photo and the recipe leaflet showed.”

Helpful Report

Posted 5 years ago

Hi Joyce, Sorry to hear you were disappointed. At Tipple Box we do like to offer twists on classic cocktails. Unfortunately we were unable to offer any compensation on this order due to it being purchase in our sale. If I can help further, please do contact me directly. Sonny Tipple Box founder

Posted 5 years ago

“I don't like bloody Mary or Moscow Mule and neither does my partner so will be using the ingredients for a bolognaise and use the vodka for something else.”

Helpful Report

Posted 5 years ago

Good afternoon, I'm terribly sorry to hear that you were disappointed with your cocktails. We do ensure we have new and exciting cocktails featured each month. Our Bloody Mary & Moscow Mule were in fitting with our 'Detox' cocktail theme. Please let us know at support@tipplebox.co.uk if there is anything else we can help with? Once again, I am incredibly sorry for any disappointment. Sonny Tipple Box founder

Posted 5 years ago

“Each order that has been delivered has been late and I have had to chase up to try and find out when it will arrive, could be the company they use to deliver but not great either way.”

Helpful Report

Posted 5 years ago

Good morning Devin, I'm extremely sorry for the delayed deliveries you have experienced. We ensure customers receive full tracking information to avoid any courier issues, but unfortunately, there can be delays with the courier which are outwith our control. Thank you for your feedback regarding this and I will certainly pass this information on to the relevant team. Once again, I am incredibly sorry for any inconvenience this has caused. Claire Tipple Box

Posted 5 years ago

Tipple Box is rated 4.7 based on 194 reviews