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Titan Ramps Reviews

4.0 Rating 1,491 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

Write Your review

Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
Good product prompt shipping
Helpful Report
Posted 2 years ago
everything was great...Thank You
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Posted 2 years ago
Shipped quickly, packing box damaged but products arrived. Gongs held up well during first UML match. Excellent price!
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Posted 2 years ago
Nice product very useful
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Posted 2 years ago
Handicapped and needed a ramp.
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Posted 2 years ago
Hi Annette, thank you for posting a review and my apologies about this. I have had a chance to check and one from our team has sent a follow up on 10/28 but we've yet to receive a response. f you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.
Posted 2 years ago
I JUST PURCHASED THE ALMCARRIER CARRIER WHEELCHAIR RAMP SKU# 332203, THERE ARE NO WRITTEN OR VIDEO INSTRUCTIONS TO PUT TOGETHER THE HITCH FRAME ON THE RAMP, PARTS IN IN BAGS AND NOT NUMBERED. CALLING BBB AND MAKING A CONSUMER COMPLAINT, THAT THIS IS A LIABLITY ISSUE, IF I CANT PUT THIS TOGETHER RIGHTAND SOMETHING HAPPENS. TITAN RAMPS EMAILED ME AND SID THERE ARE NO INSTRUCTIONS WRITTEN, THNAK YOU. ( THAT ALL I GOT FROM THEM AFTER SENDING NEAR 483.00) MY HUSBAND IS DISABLED AND STILL CANT LEAVE THE HOUSE CUASE OF THIS.
Helpful Report
Posted 2 years ago
Hello Kathleen, please accept our sincere apologies if there is no manual upon delivery. Regarding the manual, to reduce our footprint, we store all of our manuals digitally. You may also find the manual on the product page on the website. You can check it here, https://3642276.app.netsuite.com/core/media/media.nl?id=24251007&c=3642276&h=jWEStt-x4CyvRi90W7FCpyJiZ8ftgCFlo_W00zXvpnWLlWOO&_xt=.pdf. You may also reach out to our product team if you still have a hard time with the manual, and they will be glad to assist you with the step-by-step assembly procedure. You may call 888-410-1503 and press option 5 for Product Support. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.
Posted 2 years ago
Were very prompt in letting me know exactly where my order was throughout the process. Shipping was quick, and the ramps look good!
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Posted 2 years ago
Great product and quick shipping!
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Posted 2 years ago
The 8’ ramps worked out great the over bed ramp was not as good. For starts the front tabs were position to the point that it did not allow for it to expand enough to sit on the rails of the truck. Leaving all the way just on the four tabs on the outside. I had to cut the front tabs off and weld them in The correct location.. the out side tabs on the front corners did not work at all. 2019 Chevrolet trucks it is boxed in and there’s no access to put the bolt and nut on after you drill the holes. The concept was good, but but engineering not.
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Posted 2 years ago
Hello Kirk, thank you for your feedback. please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I have forwarded your feedback to our product team for them to consider your suggestion. We're delighted you received your order. You may contact us at info@titanramps.com and reference PBR Amyra if you require additional assistance.
Posted 2 years ago
Great product, great prices.
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Posted 2 years ago
Ramp is well built and sturdy, great for low profile cars. I was hesitant to buy, boy I was glad I did got enough clearance working underneath the car. I ordered Saturday and arrive just before the following weekend to do my oil change . Thank you guys!!!
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Posted 2 years ago
Rather that have to store my ramps I bolted them to the concrete floor of my garage. I drive my vintage car onto them for both parking or tinkering. They are very solid and 16" wide so it is virtually impossible to miss-align the car when driving up. Not only do these ramps make it east to get under the car, they also lift the engine bay up to comfortable working height. Bolting the ramps also means I don't have to loan them out. You can't borrow mine . . . GET YOUR OWN! Ha-Ha You'll be glad you did.
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Posted 2 years ago
Fast shipping but has a huge bend/caved in spot in it and the box isn’t dented so this out to of shipped out like this.
Helpful Report
Posted 2 years ago
Hello Brandon, please accept our sincere apologies if the item you received has a bent or caved spot in it. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.titanramps.com/hc/en-us/requests/new?ticket_form_id=360000859851. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanramps.com and reference PBR Amyra if you require additional assistance
Posted 2 years ago
Very nice racks! Very good communication though out the order and delivery. However, I purchased these racks for a 2006 Honda Rincon and the molded plastic and factory racks don't leave a lot of room to allow for the Titan mounting brackets to work. I will need to come up with a different way to mount them.
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Posted 2 years ago
Incredible fast delivery. Product is amazing ! If your looking for an expanding ramp look no further.
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Posted 2 years ago
Beware of Price Change after purchase! I visited the website to review the ramps and then kept getting follow-up emails with a 5% discount code. So I jumped on it and ordered them. Then the day after I received them I got another email that they had dropped $10... it felt like a slap in the face. I wrote to customer service and the customer service representative Rica Sichon let me know that prices are subject to change and that is just too bad that I purchased on the wrong day instead of just crediting me $10 to make me happy. Really? So beware of the day you order that it is a price you can live with!
Helpful Report
Posted 2 years ago
Hello Mark, please accept our sincere apologies if you were not granted a refund for the sale price. Titan has a 24-hour price adjustment policy for items purchased on any of our branded websites. Our sale price adjustment policy is explained on this website: https://support.titanramps.com/hc/en-us/articles/360057611372-Price-Adjustment-Policy. Also, you cannot use an additional coupon on top of the sale price; if you happen to order the item and it is on sale, you won't be able to use your 5% discount. Please email us at info@titanramps.com with the reference PBR Amyra if you require any additional support.
Posted 2 years ago
Great targets
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Posted 2 years ago
Perfect length for higher access. My 55lb and 70lb pooches have no problem using this ramp to get in our truck camper. Wish they would modify the plastic surface for better grip though.
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Posted 2 years ago
Titan did great. FedEx damaged the ramp but when Titan was told they shipped me a new one quick. Great product.
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Posted 2 years ago
Had to return within a year as the incredibly thin plates of the ramp were all bent from my lawn equipment; 2 plates eventually broke away from the body of the ramp. This year had to return again for the same problem but was told returns are only within the first year. So replacements are not covered for another year?? Seriously?? Am currently using tube after tube of JB Weld to glue the plates to the body of the ramps. Cheap! Cheap! Cheap!
Helpful Report
Posted 2 years ago
Hello Affordable L. Please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our warranty specialists, who informed you that we could not extend the warranty coverage as it has been two years from the date of purchase. Please be advised that all our products have only had a 1-year warranty. You may check the policy at this link, https://www.titanramps.com/warranty.html. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.
Posted 2 years ago
Titan Ramps is rated 4.0 based on 1,491 reviews