Titanium-Jewelry.com Reviews

Name: Titanium-Jewelry.com
Rating: 4.77

4.8 Rating 502 Reviews

97 %

of reviewers recommend Titanium-Jewelry.com

4.8

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

800-923-6609

Email:

mike@titanium-jewelry.com

Location:

9450 SW Gemini Dr #41854
97008

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Titanium-Jewelry.com 4 star review on 6th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On-line chat for a special order was helpful. Called to place the order, extremely organized, helpful and item arrived as promised on time! Beautiful ring for my husband's 25th Wedding Anniversary gift!”

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Posted 8 years ago

“This ring was so much nicer than you could see in the photo and the customer service was outstanding. I can easily recommend”

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Posted 8 years ago

“The exchange process was so easy, even after having the ring for a year and a half! The process was super fast and we are so pleased!”

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Posted 8 years ago

“I fell in love with the ring online, but had questions. The customer support team was very helpful and available, and oh-so-nice! I had the ring on my finger within days. I'm very happy with my ring and the entire purchasing experience.”

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Posted 8 years ago

Thank you for the nice review Amber! I hope you enjoy your titanium rainbow ring!!

Posted 8 years ago

“I still need a cooy of my receipt emailed to me ktrask23@verizon.net I had talked with Scott, I believe, and computer never sent anything. My husband opened the gift tonight, March 1, 2017 and loves ring. We just need receipt. Thanks”

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Posted 8 years ago

Hi Cathy, Please check your spam/junk folder. Maybe the email with invoice is there. We sent the email again today. Coming from "orders@titanium-jewelry.com"

Posted 8 years ago

“The online chat was extremely convenient - the agent confirmed that the ring could be customized. The order arrived quickly and we couldn't be happier with the product!”

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Posted 8 years ago

Hi MIchelle! Thanks so much for taking the time to leave a thoughtful review. And thank you so much for letting us help you with your partners ring! We really do appreciate it. :-)

Posted 8 years ago

“This is the second time I have sent my husband's wedding ring in. The staff are courteous, helpful, no questions asked and they make the ring look like new. I am so glad we purchased his ring here. great business.”

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Posted 8 years ago

Thank you for your thoughtful review Marianne! We love our customers and appreciate you very much!!

Posted 8 years ago

“Really fast response to questions and to corrections on errors made (on my part) to the order. Quality work on the piece”

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Posted 8 years ago

Thanks Patrick. Glad the titanium diamond necklace was a hit!

Posted 8 years ago

“Great customer service and fast shipping!!”

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Posted 9 years ago

I'm glad you had a good experience with us Tiffany! Look forward to helping you again. :-) Ron

Posted 9 years ago

“I absolutely love purchasing from your company! I am ALWAYS 110% satisfied working with Titanium Jewelry and I love my new ring. I wish your outstanding customer service and quality could be found in my everyday purchases.”

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Posted 9 years ago

Thank you Denise for taking time to leave such a nice and thoughtful review! So glad you are happy with your new Timoku ring and the service you received. That is music to my ears! - Ron Yates

Posted 9 years ago

“service at this company is absolutely the best”

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Posted 9 years ago

Thank you for the kind words Janice. It was an absolute pleasure to assist you! And thank you for letting us help you with your jewelry shopping.

Posted 9 years ago

Hi Janice, Thanks so much for taking the time to leave a review. :-) Glad we could have the opportunity to help you with your jewelry. Ron

Posted 9 years ago

“Customer service was very pleasant and knowledgeable. Speed delivery.”

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Posted 9 years ago

It was a pleasure to help you!

Posted 9 years ago

“very satisfied”

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Posted 9 years ago

“it was such a pleasure to speak with Danielle yesterday. she is so sweet and extremely understanding. she made some great suggestions and I am following her instructions. it is so nice when in todays day and age you find someone like this lady to get help from. God Bless you Danielle and the whole Yates family bob sarra”

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Posted 9 years ago

Thank you Bob for taking time to leave such a thoughtful review. It meant a lot to Danielle to make sure you were extremely happy with your purchase. Look forward to helping you again sir!

Posted 9 years ago

Thank you Bob for taking time to leave such a thoughtful review. It meant a lot to Danielle to make sure you were extremely happy with your purchase. Look forward to helping you again sir!

Posted 9 years ago

“I just want to thank you and everyone involved with my husband’s Tungsten ring return and replacement. You could not have been more helpful - seriously! I can honestly say that the customer service that you and your staff provides is exceptional in today’s marketplace. I have already recommended a friend to look on your website for a gift for a family member’s milestone accomplishment and will continue to recommend you to other friends and family members in the future. Thank you again for your excellent and courteous service!”

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Posted 9 years ago

“I bought a good ring.”

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Posted 9 years ago

“returned item due to difference between item and the picture that advertised it online. (Product's color is different than what it is advertised for online).”

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Posted 9 years ago

Hello Rebecca, I am sorry the ring didn't work out for you. As we mentioned before we shipped, the manufacturer Lashbrook Designs had discontinued that particular wood inlay, so we were unable to get that exact one. I wish we could have. Regards, Ron Yates

Posted 9 years ago

“Prompt and efficient service, friendly staff. Would recommend.”

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Posted 9 years ago

Hi Robyn, Music to our ears! We look forward to helping you again soon. Regards, Ron Yates

Posted 9 years ago

“Great service, shipping is quick.”

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Posted 9 years ago

“For warranty service, which I have had to use twice, I would like to not have to pay for return shipping.”

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Posted 9 years ago

Titanium-Jewelry.com is rated 4.8 based on 502 reviews