Titanium-Jewelry.com Reviews

4.8 Rating 493 Reviews
98 %
of reviewers recommend Titanium-Jewelry.com
4.8
Based on 493 reviews
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Phone:

800-923-6609

Email:

mike@titanium-jewelry.com

Location:

9450 SW Gemini Dr #41854
97008

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Titanium-Jewelry.com 4 star review on 6th January 2021
Ira Gibson
Titanium-Jewelry.com 5 star review on 24th January 2018
Brenda Johnston
Titanium-Jewelry.com 5 star review on 7th June 2017
Amber Nicole Dilger
Titanium-Jewelry.com 5 star review on 24th February 2017
Marianne Foote
Anonymous
Anonymous  // 01/01/2019
I was asked to write a review for an item I ordered but have not yet received? What else could I rate it? Why was I sent an e-mail asking for a review when I don't have the product to review ( said in a " Jerry Seinfeld" voice)?
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Posted 5 years ago
Hello Kevin, So sorry that you were emailed a review request before you received the product to review. That is horrible! Somehow, our automated review system lost the correct settings and emails were sent out upon order placement, not order shipment. Horribly frustrating! And I apologize for this. We have our IT person working on this and should be fixed in a day or two. I hope you do LOVE your jewelry once you receive it! Thanks for the feedback, Ron Yates
Posted 5 years ago
I placed an order on 3/29, and I received an entirely different product than I ordered. I got a return shipping label (with, oddly, someone else's name as the sender and a different order number than mine) and returned the incorrect product. One week after the returned product was delivered, I still have not heard anything about when I should expect delivery of the product that I actually ordered. I have requested a refund, and I will not do business with them again.
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Posted 8 years ago
I was not at all impressed with this company. As a matter of fact they upset me very much. My fiancé picked one ring from their site and I ordered it for him, one that he really liked. A couple of days later I got a call from the company saying that they no longer carried that ring. They said we could either pick another ring or they could send us a refund. So we looked through the rings on the sight again and found another and ordered it. After 4 weeks and not receiving the ring or seeing any emails I emailed the company and they replied that they were having problems with the production of the ring and it would be ready in two more weeks. Two more weeks came and went and I still did not see the ring or get any emails on it. I had to email them again. My wedding date is on August 8th. After emailing them again I got another reply stating again that they were still having production problems and that the ring SHOULD be ready for shipping by August 1st and they would ship it next day air. My wedding date was closing in was being told me the ring "should be ready by August 1st"?! August first came and I was on the phone with them first thing. It was a Friday, they checked on it and told me finally that it was ready and they would ship it out. No Saturday delivery though, I had to wait until Monday. But I did receive the ring finally on that Monday. The only reason that I gave it one star even is because the ring is beautiful. But the stress that this company put me through from the very beginning with not having the ring my fiancé really wanted to not getting the second ring I ordered for over two months and the lack of communication from them made them receive a very poor rating from me. I do not recommend this company, I will never order from them again.
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Posted 9 years ago
Iam very unhappy with your service MY ORDER WAS PUT ON MARCH 3 IT WAS SUPPOSE TO BE SECOND DAY DELIVERY AND IM STILL WAITING TO HEAR FROM U GUYS CAN YOU TELL ME WHY YOU CHARGE MY CREDIT CARD THE MOMENT I PUT MY ORDER ?????
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Posted 11 years ago
Titanium-Jewelry.com is rated 4.8 based on 493 reviews