“Ordered a pair of black Annie trousers - already have the same pair in indigo but the waist size is a good 2inches smaller than my previous pair. Identical cut and design but sizing is way off. Had to return unfortunately. I notice that this has happened to others and a number of reviewers have complained about this situation. I don’t understand why this should be the case. Come on Toast you can easily fix this. On the positive side the item arrived really quickly and refunds have been easy so thanks for that”
“Ordered a jacket. When it arrived it looked nothing like the photos on the website. Fabric felt cheap and had a bit of a shine to it.
Ditch the “trendy” photos online with moody lighting and just show the products.”
“Website offered free postage, however this was not the case if you had one sale item in your bag even if the order was over £125. Has since been amended online.”
