“Very upset. I purchased a dress and was sent a completely different dress. There’s no phone number to contact anyone. I leave for a very important vacation in 5days and needed this dress for photos that I booked on the beach. Now I’m stranded with the wrong dress AND it doesn’t even fit!!”
“I ordered a dress and they charged my card...got an email 2 weeks later saying my order was canceled. It still says the dress is available online, they need to update the website so people don’t keep buying a dress that is out of stock.”
Hi,
Your order was canceled because your CVV code did not match. We reached out to do a manual check, but we never received a response. Since we couldn't confirm your CC, we couldn't charge it or ship the item. Your card was not charged, just authorized.
“Loved all the items I ordered! They came pretty fast (2-3 business days) and they all fit perfectly. Loved the quality as well-I'm usually weary of buying items this "affordable" online because the quality rarely holds up. Thankfully this one pulled through very nicely--I bought a sweater top and it's thick to perfection! This is about my third time ordering from TOBI and I haven't been disappointed yet.”
